Exploring the Role of Involvement in Cultivating a Multiracial Identity Abstract | Dean-Scott, Stites, Khan

written by: Dr. Shannon Dean-Scott, Alicia Stites, Mohammad Khan

Abstract

More and more people in the U.S. are identifying as Multiracial; colleges and universities are also seeing this increase in Multiracial students. Through campus involvement, these students often develop their understanding of identity. Our qualitative study examines eight students’ experiences to understand the development of their Multiracial identity through campus involvement. We offer findings, analysis, and recommendations to build more inclusive environments that foster intentional involvement opportunities and significant racial identity development for Multiracial students.

Exploring the Role of Involvement in Cultivating a Multiracial Identity

As the number of individuals in the United States who identify as Multiracial rises, colleges and universities (Hanson, 2024) also see an increase in Multiracial students (Mitchell & Warren, 2022). While many factors contribute to a Multiracial student’s identity development, environments continue to serve as critical influences on how these students navigate college campuses (Giebel, 2023). We build upon Renn’s (2000, 2003) use of Bronfrenbrenner’s (1993) Model of Developmental Ecology by exploring the unique context of involvement at a Hispanic Serving Institution and the influence on Multiracial identity development and engagement. 

Based on findings from a qualitative study with eight Multiracial students, we highlight the reciprocal relationship between the campus co-curricular experience and identity development. We outline insights from involved students about their own perception of their racial identity, their interactions with monoracial peers, and their transformation about understanding race. We also discuss how racial singularities are a driving institutional and social force that plays a critical role in interpersonal relationships and the larger campus culture for Multiracial students. These racial singularities are systemic and pervasive yet generally go unaddressed by student affairs professionals often due to a lack of resources (Mitchell & Warren, 2022). We close the article by offering recommendations for disrupting racial singularities in campus spaces and building more inclusive environments that foster intentional involvement opportunities and more significant racial identity development for Multiracial students.

Historical and Theoretical Context

In order to understand the history of Multiracial college students and their identity development, one must understand the past and current landscapes related to Multiracial individuals.  In 2000, the U.S. census added the ability to select more than one racial identity. Of the 281.4 million people who filled out the census, 6.8 million (2.4%) identified as more than one race (U.S. Census, 2000). During the 2010 census, there was an increase in those who identified as Multiracial from 6.8 million to 8.9 million, 41% of whom were under 18 years of age (US Census, 2010). Many of those individuals are now attending college. As of 2023, 4.3% of the college student population identified as Multiracial and among this group, college attendance has increased by 133% since 2010 (Hanson, 2024). This is important to note when considering what we know about Multiracial students in terms of developmental theory and involvement. The experiences of Multiracial students are under-researched. Our study helps address this knowledge gap.

Current Multiracial identity development theories are built upon other monoracial identity development models such as Cross (1971) and Morten and Atkinson (1983), some of the first identity theories that did not center whiteness. These theories were foundational for Poston (1990) who created models of biracial identity development and Root (1996) who discussed Multiracial identity development; both focused on the healthy development of a racial identity and acknowledged Multiraciality as important. Building on these theories, Renn (2003) created a Multiracial identity development theory that included the psychological, sociological, and ecological needs for college students from mixed racial backgrounds. 

Renn (2003) used Bronfenbrenner’s (1979) ecological model to examine Multiracial college student experiences. She considered the holistic influences of the individual (person), the environment (process), the immediate surrounding (context), and changes in development (time). Renn’s (2003) theory highlighted the importance of peer culture and belonging as critically essential components of developing their Multiracial identities. These include public spaces, and private spaces for students to reflect and discuss their identities with others (Renn, 2008). These reflective conversations occur in contexts including clubs, organizations, and other involvement opportunities (Renn, 2003). Much work is still needed to understand the complexities and development of Multiracial college students.

Challenges with Current Theories

One challenge with the current set of Multiracial theories is that previous literature focuses on Multiracial categorically and not individual identity groups. Although some Multiracial individuals prefer this designation and feel they have more in common with their Multiracial peers (Gardner, 2014; Hentz, 2019), these theories do not capture the various experiences of different Multiracial students based on their multiple monoracial backgrounds. It would be challenging to capture every Multiracial individual’s unique racial experiences, and yet it is a gap in our understanding of how Multiracial students navigate college environments and develop their identities. Our study responds to the need for better understanding the Multiracial student experience. 

Importance of Involvement for Racial Identity Development

Theories enable some understanding, however, never fully encompass lived experiences of students, in this context for Multiracial identity development. Further, there is literature about how students develop in college, in their racial identities, and how racial identity impacts involvement (Willis, 2017). Involvement increases GPA, satisfaction, and graduation rates (Conefrey, 2021), but can be impacted by their racial identity (Hentz, 2019; Mahoney, 2016; Willis, 2017). However, more research is needed to better understand how involvement impacts identity development.  

We use Astin’s (1999) definition to understand how students develop Multiracial identity through college involvement. Astin (1999) defined involvement as the amount of physical and psychological energy students devote to the academic experience including academics, co-curriculars, leadership, and other involvement. This definition allows us to consider various involvement experiences and nuance the psychological component of involvement. 

The discussion about whether leaders are born or made, whether one is a leader or a follower, and the definitional differences between leaders and managers are just some ongoing discussions and theories within leadership education (Northouse, 2019). Much leadership theory debate stems from one’s paradigm about truth and identity. Involvement theories and leadership theories are closely connected regarding benefits to students. Through sustained and encouraged involvement and various forms of leadership many students find themselves. 

In order to critically examine theories of identity development, involvement, or leadership, one should consider metacognition, critical self-reflection, social perspective-taking, dialectical thinking, and critical hope (Dugan, 2017). Metacognition refers to how we think about theories, whereas critical self-reflection suggests looking at yourself, your positionality, and engaging in self-exploration (Dugan, 2017). Social perspective taking is the ability to adopt another person’s point of view; dialectical thinking implies the ability to hold conflicting or contradictory concepts together (Dugan et al., 2014). Finally, critical hope is the ability to realistically appraise a situation while envisioning a better future (Bishundat et al., 2018). Each of these concepts relies on the ability of the individual to know themselves, their identities, their struggles, their privilege, and to be able to make meaning of their experiences to see other points of view and envision something better.

Taking a critical perspective is not simply knowing the content and the theory, it is about diversifying content and theories. Research recognizes the importance of social identity development within involvement and leadership opportunities (Mahoney, 2016). Further, researchers have looked critically at the role of racial identity plays in involvement (Gardner, 2014; Willis, 2017) and how involvement fosters racial awareness and support, particularly for Multiracial students (Gardner, 2014). Recognizing and valuing the importance of understanding yourself, while also understanding others is imperative for continued development (Mahoney, 2016). Students make meaning of their social identities through relationship with others via involvement which is particularly beneficial for Multiracial students on campus. Our study sought to identify the ways Multiracial students better understood their own racial identity through and because of their college involvement. 

Methodology

To advance the conversation on Multiraciality and student engagement, our study examined Multiracial student experiences in co-curricular activities on an HSI campus. We focused on upper-division students (junior and seniors) active in organizations, groups, or programs. The study focused on the environment and peer relationships with peers to assess the development of the racial identity of Multiracial students through co-curricular involvement.  Our study centered how Multiracial students viewed themselves on campus, in interpersonal relationships, and how the environment shaped their view of race and Multiracial identity. 

This study used a qualitative phenomenological approach.  Qualitative research allows for rich descriptions and an in-depth understanding of a particular time, setting, and experience (Creswell, 2014). Rather than predict phenomena, qualitative inquiry allowed us to understand the intricacies of racial identity development and the role and/or influences of involvement and the environment in this development. Identifying participants as the teachers, phenomenological research provided participants space to share and interpret their experiences (Creswell, 2014)in order to identify common themes across the experiences of Multiracial students.

We conducted our study at a large public state institution in the southern United States with a Hispanic-Serving Institution (HSI) designation. Determined by the U.S. Department of Education, the HSI designation is granted to institutions with  more than 25% of their student population identifying as “Hispanic” (White House Hispanic Prosperity Initiative, n.d.). At the time of the study, student demographics at the institution reflected that about 4% of the student population identified as biracial or Multiracial. The study included eight Multiracial student leaders, seven of whom identified as women and one who identified as a man. We tailored our selection criteria to include only juniors and seniors, students involved in any form of co-curricular activities, and students who self-identified as Multiracial. We worked with Institutional Research to email junior and senior students who identified as two or more racial or ethnic identities on their enrollment documents. We intentionally sought juniors and seniors intending to interview students who would have had a broader range of involvement experiences. 

We explored students’ perceptions of their racial identity, their experiences in co-curricular activities, and their overall engagement with the campus environment through one-on-one interviews that lasted approximately 60 minutes. We utilized a semi-structured interviews, asking about their pre-collegiate experiences and how the leadership opportunities they took part in impacted the formation of their social and leadership identities. 

We used a three-cycle data analysis process (Saldana, 2009). The first step was transcribing interviews. Next, we individually reviewed and coded each transcript, utilizing NVivo to code and identify essential and salient ideas. We then collectively generated and compiled the codebook. Each code was revisited and sometimes re-coded to craft new co-generated codes that determined the larger categories and themes in the study. In order to ensure trustworthiness, we kept a careful audit trail of all the records and details of the data analysis process. Additionally, we triangulated the data by utilizing multiple researchers and cross validation techniques. 

Positionalities

Each of us came to this research from our own racial perspectives and from a variety of involvement opportunities both in college and within our careers. We believe it is important in understanding our research, to better understand a bit about the paradigms and experiences we bring to this study.

For Mohammad: As a Desi Muslim cisgender man, I value the impact involvement can have on community building and identity development. Being an involved student leader in college contributed to my understanding of the intricate dynamics of cultural assimilation and preservation, deepening my understanding of what it means to belong. While I do not identify as Multiracial, my bicultural upbringing informs my perspective on the nuances of Multiraciality. I understand the vital importance of amplifying the stories and experiences of marginalized students to better inform, analyze, and act for change on college campuses. 

For Alicia: My experience as a biracial, cisgender woman navigating college impacted my motivation to explore and research multiracial identity and involvement in higher education. My own experiences are a narrow scope on Multiraciality and I strive to focus on each unique experience to improve my understanding multiracial scholarship. I currently serve as a co-chair on the Multiracial Transracial Adoptees Network within ACPA that focuses on building community and furthering scholarship. 

For Shannon: I am a White, cisgender woman who grew up in a very racially diverse part of California and spent my first year of college in Idaho where the lack of racial diversity shocked me. My first-year experiences initially lead me to transfer schools and ultimately guided many of my career and research choices. I currently serve as a faculty member in a student affairs preparation program where we intentionally engage in discussions around racial justice and inequities.

We began working on the foundations of this research when taking Shannon’s course on Research Methods in Student Affairs. Over the course of the next year, we combined our individual research interests – on Multiraciality, involvement, and environment – to execute this study. We each contributed our unique insights and leveraged our positionalities to enrich the research. 

Limitations of the Methodology

Although this study offers valuable insight into how Multiracial students understand their racial identity due to their campus involvement, the study did have some limitations. We reached out to various campus involvement offices and leadership professionals to recruit participants. Yet our participants primarily identified as women which limits our findings. Further, our study focused on a specific group of upper-division Multiracial students within a specific HSI campus environment. There are many ways in which our findings are relevant to other contexts, yet it is important to note that Multiracial students elsewhere may have different experiences.

Findings

The three key themes from our study included: (a) self-perception of Multiraciality; (b) societal understanding of Multiracial identity; and (c) ideological views of racial identity. The majority of the students interviewed entered the university with a conscious understanding of their racial identity. We found that students’ interpretation of self, society’s comprehension of Multiracial identity, and how a Multiracial student’s experience shaped their views and actions regarding race were shared experiences for students in our study. In this section, we describe and provide examples of each theme. Additionally, instead of a separate discussion section, we include in our analysis implications and suggestions for student affairs professionals to improve the experience and environments for Multiracial students on campus to excel in their leadership endeavors.

Self-Perception of Multiracial Identity 

The students’ perception of their Multiraciality and how others perceive it shapes how they navigated co-curricular involvement. People unfamiliar to them would often confront them about their appearance within the group or organization. Whether the purpose for questioning a Multiracial person’s physical appearance is out of curiosity or the need to compartmentalize races, the exchange forced Multiracial people to explain themselves.

One participant, Rebecca, recalled accounts affecting her perception of her racial identity, 

Growing up, I used to be like, ‘I’m Hispanic’ and everyone was like, no, you look very White…so I don’t really fit into a certain category. Then I am just Multiracial because I am not specifically a part of this group or this group or this group. I’m a mixture of all.

Rebecca set herself apart from racial identity groups by choosing to identify as Multiracial, which to her does not connect with any particular group. She did not seem to find acceptance or belonging within these groups as a shared singular racial identity.

Multiracial Identity and Language

Aside from physical appearance, knowledge of a heritage language impacted how Multiracial students qualified their identities. Hermine, when deciding to join a multicultural sorority at the start of her college career, stated, “I’m only half Hispanic so sometimes I see Multiracial [people] and they’re speaking Spanish. I’m not sure if I would fully fit into that category.” Hermine was deterred from joining an organization because her language abilities different from others in the group. 

On the other hand, Multiracial individuals may use their language abilities to fit into groups and prove relatability. Rebecca shared, “In a social [setting] to fit in the groups, you know? I would definitely bring up more of my Latina background… And mention some words in Spanish.” Rebecca emphasized aspects of her identity to have a sense of belonging often using her bilingual abilities to fit in. Rebecca seemed very aware that language and sharing personal experiences related to her Latina background and strengthened the connection with others in the group. 

Multiracial Students Frustrations

Students expressed frustration with monoracial people’s lack of understanding and knowledge as a source for the challenges they face navigating their Multiracial identity. Raymond explained how identity confusion stems from monoracial people because, “They don’t have a lot of knowledge on how to approach a situation when someone looks a little different.” He further explained a situation when he and his sister moved to the suburbs, “We didn’t blend in with the white kids… we looked more like their skin tone but our hair was different and there were always fights with [white] people over our racial identity”.  Multiracial people often grow up trying to develop the best explanation of identity for themselves and others. 

Sarah expressed confidently identifying as Multiracial growing up but also faced challenges from others, “Have to be honest, I’ve never really struggled with accepting being biracial, but I’ve just had a hard time with other people just trying to accept me.” Both students expressed how identity expression can be difficult because others are not knowledgeable about their identity. 

Students described a precarious peer culture that led them to question their identity or highlight aspects of themselves to enter peer groups. Sandra noted, “People just sort of ask me ‘What are you?’ I just get confused because I’m like, ‘Are you meaning the city I last lived in?’ I feel like with that question I don’t really understand their meaning.”  Marian said, “I don’t really feel comfortable showing up there [monoracial organization] and kind of feel like I’m taking up space as someone who is very white passing… People have said ‘You’re too white for this, like you’re not actually Mexican.’” Sarah added, “On campus people just always assume that I’m Hispanic and people will say, ‘Wow you look like a Hispanic, like your facial structure’ and I have to reiterate I’m Multiracial.” Alongside interactions with peers, students expressed discomfort trying to enter public spaces and organizations on college campuses. Multiracial students need interactions and spaces that allow them to be authentic, self-explore, and develop their identity.

Perceived Societal Identification of Multiracial Identity 

Multiracial individuals have to navigate their various identities in different spaces.  Sometimes this means representing one identity over another in a certain context or recognizing how phenotypical representation of their race plays a role in the perception of identity. Other times, others racially categorize them with or without their knowledge. Many of our participants discussed how their first understandings of how people perceived them racially came from family. 

Natalie shared how being half Tongan and half white would show up differently based on which side of the family she was with. Natalie shared, “When I am with my Tongan side, I just forget about that other side and I am just Tongan. But when I am with my White family, I stand out more because I don’t look anything like my cousins.” For Natalie, her family reinforced the similarities in racial identities but sometimes neglected her Multiracial identities. 

Similarly, Sarah said,

“My dad is Black and my mom is White and our background is French and Hispanic… 

Growing up with two different sides has always been a part of my life, and you can’t 

choose a side, people want you to choose…  It’s hard for other people to accept.”

Sarah shared that even her family created pressures to choose a monoracial identity over her biracial identity. Participants started to recognize early in life the perception others had of their Multiracial identities and participants’ desire or need to placate to others by privileging one portion of their racial identity in certain settings. 

Others’ need for students to prioritize one part of their identity over others became more pronounced in college. Participants discussed how during college they had to navigate others’ perceptions and their own emotions related to managing multiple racial identities. Marian spoke about a campus club stating, “I’ve always felt like I don’t really fit into one place. As someone who is White passing, I’ve never felt comfortable joining [racial identity based] clubs.” Sarah tried to join the Hispanic Business Student Association (HBSA) and shared,

When I went [to the HBSA], I didn’t like the vibe I was getting because of how I looked… I also tried to join another organization for Latina women and when I went with my friend (who looked more Latina than I did), the president [of the organization] was only talking with her.

Participants often mentioned the struggle to fit in based on their perceived identities. Additionally, some participants also discussed difficulty fitting in based on their Multiracial identities. They were told they looked too much like one racial identity and not enough of another. 

Ideological Views of Racial Identity

Most of the participants in the study shared how their worldview evolved, both as it relates to society as well as their place in it. Students in our study were in the latter part of their undergraduate career. The culmination of their experiences as a Multiracial individual growing up and engaged on a higher education campus, particularly a Hispanic Serving Institution, shaped their perceptions of their racial identity in society. Their views, beliefs, or ideologies shaped how they engaged with monoracial people and how they navigated their experiences within their Multiracial identity. For example, Sandra sought understanding and for monoracial peers and staff to be more open to Multiracial individuals.

I just wish that people can be more knowledgeable and like want to learn more about it [my multiracial identity] cause you know mostly or people that I know that are monoracial don’t want to learn, don’t want to know. And so, I feel it’s their job as well to educate themselves however for us biracial or Multiracial and to provide them less- not lessons, but just teach them as well “Hey, that’s not okay.”

In addition to Sandra wanting monoracial people to be open to learning about Multiracial experiences, she wanted Multiracial people to speak up for themselves more. Sandra’s thoughts were mirrored by almost all participants in terms of a need for Multiracial student self-advocacy. Participants shared how they assessed the world around them and the various spaces in which they navigated and advocated for themselves. 

Natalie said she has come to terms with how she perceives her identity and expresses herself. She reflected on her experiences, saying, “Growing up was a bit of a struggle. Once you’re old enough to realize, it is like trying to find this balance. And it took me a long time to realize it [my Multiracial identity] doesn’t need to be divided down the middle. It’s just both.” 

Multiracial people are often viewed as fractions of racial identities within one person, which is dehumanizing and operates within a deficit mindset. For students in our study, the majority had experiences where peers or family devalued their multiracial identities and instead wanted them to choose between their racial identities. Many participants shared situations where they felt not enough of one racial identity in order to be a member in that group. Instead of dividing themselves, many of our participants found solace in accepting their racial identities wholly. Natalie summed this acceptance up saying, “Being multiracial doesn’t mean a subtraction or some kind of fraction… it is wholeheartedly both”.

Discussion

Although the previous literature on Multiracial student identity development provides a foundation for understanding racial identity, this study expands the literature by looking at this development through an involvement lens.  Much is known about the benefits, generally, of involvement (Conefrey, 2021), and yet this study identified three ways our participants developed their Multiracial identity through campus involvement. The three themes (self-perception of Multiraciality, societal understanding of Multiracial identity, and ideological views of racial identity) all have parallels to previous literature. Our findings also have implications for practitioners and researchers as we consider how to best support the development of Multiracial students.

Involvement in organizational and collaborative spaces with peers provides Multiracial students the opportunity to find community and share similar experiences. These socio-cultural conversations foster personal identity development and provide affinity and language with which to navigate Multiraciality in the academy. These experiences are central to college students’ social identity development and even more critical as Multiracial students seek to identify who they are (Renn, 2008). Renn (2008) highlighted the importance of peer culture and its influence in various areas on- and off-campus. Students enter spaces (microsystems) that directly and indirectly shape them. For many of the participants, their physical appearance shaped the interactions they had with other students. Thus, it is imperative for Multiracial students to find a sense of belonging in physical spaces that allow them to connect with others who look like them and hold shared identities.

Multiracial students also discussed how peers impacted participants’ feelings associated with their Multiracial identity. Through peer culture students may be pressured to express aspects of a shared identity to feel accepted (Renn, 2020).  For many people of color and Multiracial individuals, racial socialization comes early in life through parental figures or caretakers (Gardner, 2014). Yet, college is a time of exploration and development, and many Multiracial students feel they must choose singular identities over their preference for blended identities (Gardner, 2014).  The peer interactions and pre-collegiate experiences inform the students’ context and define the nature of their Multiracial identity. The exposure of Multiracial students to multiple familial and peer contexts provides a forum for dialogue and exposure that is not commonly seen in monoracial experiences. 

When trying to better understand the perceptions from others based on Multiracial identities, it is important to recognize the impact peers have on a Multiracial individual understanding and embracing their identities (Renn, 2008). Racial identity is not only constructed within social relationships, but development is fostered through these constructed social environments. Multiracial students will thrive and gain better understanding of their racial identity if they are involved in environments that foster and accept all facets of their racial identities (Gardner, 2014). The burden of advocacy becomes a challenge when spaces are designed (intentionally or unintentionally) to create barriers or limit full involvement in various student experiences. Student affairs professionals have the ability to positively impact student leaders and to foster spaces on campus where Multiracial students can show up as their whole racial selves.

Implications for Practice

As student affairs professionals, we must educate monoracial individuals on the complexities of racial constructs with an intentional focus on Multiracial students. This means educating students and colleagues about the experiences of Multiracial students and challenging traditional notions of identity. This education and challenge can come in various ways, such as allowing students to identify with multiple races on forms or creating alternatives for individuals to self-identify as Multiracial. By enabling people to identify as Multiracial, we begin to shift the narrative away from the specific multiple singular racial identities that people hold and begin to discuss identity more comprehensively actively including Multiracial persons. 

Student affairs administrators must commit to being intentional about Multiracial student empowerment, particularly in building leadership capacity. The Multiracial student’s journey of understanding self and navigating monoracial spaces provides ample opportunity to cultivate skills and explore personal beliefs and values. We must also evaluate leadership systems and practices on our college campuses, including affinity-based student organizations, student centers, services, and events. 

Student affairs professionals can support Multiracial students by normalizing Multiracial identity in monoracially dominated spaces. Students can be influenced by the environment and culture of the people around them thus impacting their ability to live authentically with one’s racial identity. Practitioners can facilitate this culture by disrupting the normalized monoracial dynamics through conversations and institutional forms. Reflecting on race as a social construct provides an opportunity for both monoracial and Multiracial students to engage and develop an understanding of varying racial identities. 

Throughout their student involvement journeys, Multiracial students reflected on their racial identity and navigated multiple contexts that inform their perspectives on Multiraciality and their relationships with monoracial peers. Our study identified the ways that leadership and involvement opportunities shaped students’ racial understanding of themselves, how others perceived their race, and ultimately their ideological standpoints in terms of understanding race. Through experience and research-based practice, higher education leaders can transform the leadership capacity of Multiracial students with a focus on creating intentional spaces of belonging.

Implications for Future Research

Although this study provides some insight into the experiences and development of Multiracial students in the context of their involvement, more research is needed to truly understand Multriacial students’ identity development. Further research could explore how various types of involvement differentiate how students’ Multiracial identity develops. While this study takes a broader perspective of involvement, additional investigation is required to nuance student organizational involvement versus academic involvement, or whether involvement spaces must specifically address race to foster belonging. This could lead to a greater understanding of how involvement, and particularly certain types of involvement and leadership opportunities, help students develop their racial identities. 

In addition to different types of involvement, it is also important to obtain a larger more diverse sample size in terms of gender identity. A larger sample is needed to allow for the richness of students’ experiences to be explored and determine how these experiences are influenced by other aspects of students’ identity. This study does not address the role of intersecting identities, particularly as it relates to gender and Multiraciality. A larger more diverse sampling would be beneficial for a qualitative study or allow for a quantitative study. In a quantitative study, researchers could explore the relationships between types of involvement in college and Multiracial students’ identity development opportunities, as well as feelings of belonging across various intersecting identities. Additional qualitative studies could emerge from this quantitative assessment that investigate these results using an intersectional framework. As student diversity continues to increase on college campuses, understanding how these identities intersect and influence each other will be crucial in advancing student development and sense of belonging.

Further, while the population of Multiracial individuals grows in the United States, consideration for each growing generation should also be taken into account. The Multiracial population is expected to triple in size by the 2060 census. Thus, there will likely be an emerging population of Multiracial students who are raised by one or more Multiracial parents, which raises questions about the formative experiences of these students, when compared to students who may have monoracial parents. Future researchers need to be cognizant of how parental and guardian influences shape identity development for Multiracial individuals. This shift away from a monoracial lens as the Multiracial populations increase is an important consideration in identity development and should be researched as generational shifts happen. It would be incredible to determine what impacts the development of Multiracial college students and how a more visible populations affects monoracial peers’ perception on Multiracial identity.

Conclusion

While this article provides insight into the involvement experiences of Multiracial college students and their perspectives on racial identity, there is still much work to be done to create better environments (physical and metaphysical) for students to engage with each other around racial development.  

As higher education professionals continue to disrupt dominant narratives around involvement and racial identity, they must pay special attention to the unique experiences of Multiracial students. Whether navigating positional or organization roles, engaging in service activities, or taking part in other leadership development practices, how we support Multiracial students must be intentional and must attend to their unique needs. Our practices should begin with an openness to learn and receive, provide space for identity exploration and empowerment, and reimagine the philosophies and traditions of leadership and involvement. In supporting Multiracial students and their desired co-curricular involvement on campus, professionals must stay informed on current trends, issues, and barriers related to Multiracial student involvement and seek opportunities for advocacy and activism. These practices demand institutional financial and intellectual resources and ultimately allow for creating more equitable spaces for Multiracial students.

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Ostick, D. T., & Wall, V. A. (2011). Considerations for cultural and social identity dimensions. In S. R. Komives, J. P. Dugan, J. E. Owen, C. Slack, & W. Wagner (Eds.), The handbook for student leadership development (2nd ed., pp. 339-368). Jossey-Bass.

Ozaki, C. C., & Johnston, M. (2008). The space in between: Issues for Multiracial student organizations and advising. In K. A. Renn & P. Shang (Eds.), Special issue: Biracial and Multiracial students (New Directions for Student Services, 123, pp. 53–61). Jossey-Bass.

Poston, W. S. (1990). The biracial identity development model: A needed addition. Journal of Counseling and Development, 69(2), 152-155

Renn, K. (2020). The Influence of Peer Culture on Identity Development in College Students. Journal of College and Character, 21(4), 237–243. https://doi.org/10.1080/2194587X.2020.1822879

Renn, K. A. (2008). Research on biracial and Multiracial identity development: Overview and synthesis. In M.D. Coomes and R. Debard (Eds.), Serving the millennial generation (New Directions for Student Services, 123, pp. 13-21). Jossey-Bass. 

Renn, K. A. (2003). Understanding the identities of mixed-race college students through a developmental ecology lens. Journal of College Student Development, 44(3), 383-403.

Renn, K.A. (2002). Patterns of situational identity among biracial and Multiracial college students. In C. Turner, A. Lising-Antonio, M. Garcia, B. Laden, A. Nora, & C. Presley (Eds.), Racial and ethnic diversity in higher education (pp. 322-335). Pearson Custom Publishing

Root, M. P. P. (1996). The Multiracial experience: Racial borders as the new frontier. Sage.

Saldaña, J. (2009). The coding manual for qualitative researchers. Sage Publications.

Shankman, M. L., Allen, S. J., & Haber-Curran, P. (2015). Emotionally intelligent leadership: A Guide for Students (2nd ed.). Jossey-Bass. 

White House Hispanic Prosperity Initiative. (n.d.) Hispanic-Serving Institutions (HSIs). U.S. Department of Education.

Willis, J. C. (2017). Racial identity amongst Black undergraduate females who attend predominately White institutions and how it is linked to their college student involvement. (Publication No. 10605873) [Doctoral dissertation, Northeastern University]. ProQuest Dissertations & Theses Global. 

About the Authors

Dr. Shannon Dean-Scott (she/her) is an associate professor in Student Affairs in Higher Education (SAHE) at Texas State University.  Dr. Dean-Scott teaches courses in student development theory, assessment, research methods, and internship experiences in higher education.  Dr. Dean-Scott’s current research focuses on multicultural consciousness of undergraduate students, assessment practices, and teaching pedagogies.  

Alicia Stites (she/her) serves as a Senior Program Coordinator for the Foundation Scholars Program at The University of Texas at Austin. Alicia Stites manages a cohort of mentors supporting first-year students in a yearlong mentorship program focused on student success, academic excellence, and holistic student development. Current research interests include Multiracial identity development and first-year student success.

Mohammad Khan (he/him) is an assistant director for global programs and experiential learning at the Jones Graduate School of Business at Rice University. In this role, Mohammad oversees the operations and marketing of global business courses and domestic experiential learning opportunities for MBA students. Previously, Mohammad held roles in leadership and civic engagement functional areas at the University of Houston-Clear Lake and Texas State University, which prompted his research interests in identity, leadership development, and student engagement.

A Review and Application of “Winning the First Quarter” | Bardusk

written by: Kelly Bardusk

Overview

After five years, Jim Clements transitioned from President at West Virginia to President at Clemson University. After settling into Clemson, he wrote this chapter for the book Leading Colleges and Universities: Lessons from Higher Education Leaders (Trachtenberg, et al., 2018). In this chapter, Clements shared some of his thoughts and tips regarding a successful transition into a new leadership role. Having recently read the chapter, I mapped my own experiences to the reflection provided by President Clements.

Personal Context

My origins stem from recreation by means of team sports and wanting to help people live happy and healthy lives. Coming from a family of primary school educators, I first wanted to be a high school physical education (P.E.) teacher. However, college spring break service trips with Habitat for Humanity inspired me to be more engaged among the community. I completed undergrad with a degree in Sports Management and minors in P.E., Coaching and Wellness. A variety of influences and some thorough self-discovery inspired my motto “with people and for people,” which led me to pursue a Master’s Degree in Recreation Administration complimented by a graduate assistantship in Campus Recreation. Within two weeks in this new environment and culture, I knew I had found my career path.

I am now an 11-year professional in Campus Recreation at Clemson University seeking my Ph.D. in Educational Leadership. I am on a journey of learning and gaining greater perspective towards a destination of continued positive impact with and for people. If you are wondering what that means, me too! Perhaps teaching, perhaps higher ed leadership, perhaps a little of both. I am just trying to prepare myself for the day I decide I need a change. Currently, I am navigating a transition from middle management to executive leadership, where I am refining the way I work with all levels of staff in my organization. I have always found great comfort in leading my teams as a peer, but it is time for me to embrace literal and figurative rising above of the crowd.

As this article focused on transition, I noted concepts for how a leader can serve their followers. I appreciated the relatedness to this article, beginning with a sports analogy and being filled with reflections and stories. President Clements has a way of making a big transition seem manageable, and right now, I am challenging my mindset that I can do bigger, more complex things in my organization. The article brought me a sense of reassurance.

My Experience with Reflection

I am a very reflective person. I do not process information quickly, but rather absorb and marinate. I like to consider multiple angles and take my time in making decisions. With this strategy, I am able to confidently articulate my reasoning, knowing that I have made the best decision with the information available. Admittedly, this approach has also led to much “paralysis by analysis” in my practitioner-based career.

I specifically recall my introduction to reflection via journaling in my junior year English class in high school. The first 15 minutes of every class we would write about anything we wanted, and it quickly became my place to safely process my life’s happenings. I have maintained journaling practices for over 15 years, chronicling relationship drama, big decisions, goals, dreams, and everything in between. I even made reference to my journals in my wedding vows. If this is not yet a tool you use, there are so many types of journals out there; I encourage you to find one that speaks to you and give it a try. Some initial things to consider are aesthetic appearance, lined versus unlined and prompted versus unprompted pages. I personally prefer lined but unprompted pages for my regular journal and love a prompted gratitude journal. Gratitude could be a whole other topic for another time.

Building a Reflective Notebook for Personal and Professional Development

At work, reflection helps me make sound decisions. I think before I speak, which generally keeps me from rash responses. I primarily practice work-based reflection in my head, but I have developed a digital notebook to track personal and professional development topics such as time management and leadership. When I read a good article like this one, I note the key points that stick out to me and consult them when situations arise where I need some inspiration, guidance, or a grounding reminder of my general philosophies. From this article, I noted two concepts that stuck with me. 

The first was a clear and basic explanation of what your followers expect from you: “They are looking for a leader to elevate the good work already being done and remove obstacles that get in the way of achieving the institutions long-term goals” (Clements, 2018, p.11). Too many times we can focus on teams or individuals and “fixing” them when the problems are the obstacles around the team, not the players themselves. I recently attended a strategic mapping exercise for a board that I sit on where our consultant used a similar analogy related to racing. In a nutshell, while looking for a competitive advantage, instead of leadership telling the pit crew to tweak the tiniest things under their race car’s engine, they needed to be filling potholes in the racetrack that was slowing the car down. The product was good enough, but the environment around it was filled with barriers that the leader needed to remove to keep their team efficient and effective. Every leader should remember to fill the potholes for their followers. Of course, this requires leaders to ensure they are aware of these obstacles in the first place.

The second concept that stuck with me was how President Clements classified and described types of former leaders: bubblegum, ghost, or a consultant who knows how to step away (Clements, 2018). The bubblegum leader hovers and will not leave, the ghost is nowhere to be found, and the consultant is the ideal leader who can be reliably called upon for information and guidance but provides space for the new leader to create their own culture moving forward. I explore all of these ideas in the following section taking the ideas from the page to practice.

Putting this Chapter Refection into Practice

Fill the Potholes

As a higher ed professional, we are seeing a shift in focus to holistic wellbeing across the nation. As a recreation professional, this is language and practice that leaders have been using for the past decade. As reports of stress, anxiety, and depression increase to levels beyond anything ever reported, the entire campus community is looking for solutions. At Clemson, extensive dialogue has created a Chief Wellbeing Officer (CWO) position that reports directly to President Clements. She is in her first quarter, and I sent this chapter to her. There is a direct correlation to her position and to the quote of enhancing existing work and removing barriers. With that, there is heightened hope (at least for me) that our CWO will tackle this massive undertaking for our enterprise to accentuate what we do well at Clemson and rally resources. In my leadership role, I need to make sure my team is ready and able to contribute to these coordinated efforts when we are called upon. I am working on our internal potholes.

Do Not be Bubblegum; Do Not be a Ghost.

I lead our Staff Experience efforts for 20 professionals, 6 grad assistants (GAs) and roughly 350 student employees in our department. This is one of my greatest opportunities to directly work with and for people. An already an important job, it has been heightened since the pandemic created the Great Resignation and the nation has seen severe shortages in the hourly-paid work force. Recruitment and retention are key to performing in an organization, and much of my work thus far has revolved around Organizational Support Theory where mutual benefits result when employers create a culture of care for their employees (Kurtessis et al., 2017).

There are committees comprised of our professional and graduate assistant staff who are focused on the student employee experience. Over the past couple of years, we lost staff at all levels and have been re-building. On our team, 60% of the pro staff has two or fewer years of experience in our department, and many came from fields outside of Campus Recreation. I have been a part of our committees for as long as I have been at Clemson, and I did not want our area to lose historical knowledge and perspective, so I remained involved up to this point. We have now stabilized our workforce and recreated our foundation, so it is time for me to consult and step back before I become bubblegum. Ghosting is not my thing. 

Reflection Questions for Your Career

While I have outlined how I have used the guidance in this chapter to inform my own work, I encourage you to do the same. Consider these questions in your own practice and leadership development.  

    • How can you use reflection to your benefit?
    • How do you check yourself for leadership vs management tendencies?
    • How do you navigate each of the types of former leaders described in this article?
    • What potholes do you have in your work? Have you told your supervisor, and even better, have you offered solutions for how to fill them?
    • As you progress in your career, how do/will you maintain doing the things you love?

Reflection Questions as a Leader

    • When do you know when a staff member is ready to lead? 
    • How do you actively enhance the work of those around you?
    • How do you create an environment where team members are comfortable raising concerns and identifying potholes affecting their work?
    • Have you built a brand as a leader who can fill potholes, or do issues die on your desk?

References

Clements, J. P., (2018) Winning the first quarter. In S. J. Trachtenberg, G. B. Kauvar, and G. Gee (Eds.) Leading colleges and universities: Lessons from higher education leaders. Johns Hopkins University Press.

Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S., (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554 

Trachtenberg, S. J., Kauvar, G. B., Gee, G. (2018). Leading colleges and universities: Lessons from higher education leaders. Johns Hopkins University Press.

About the Author

Kelly Bardusk (she/her) is a Ph.D. student in Educational Leadership at Clemson University. With over 10 years of experience in Campus Recreation, her passion is positively impacting others and encouraging a lifestyle of holistic wellbeing.

I Am a Witness: The Story in Progress | Williams

written by: Travis D. Williams

I Am a Witness: The Story in Progress

During the summer months of 2023, my colleagues and I were requested to set aside time from our busy planning schedules for a week-long student services professional staff training. Initially, I felt annoyed that I had to take a break from my summer preparations, but looking back, I found the experience to be surprisingly rewarding. It was during this training that I stumbled upon the inspiration for this essay.

Usually, when I hear about professional development training, I envision an external expert coming in to provide guidance and resources. However, my former dean of students had a different plan in mind for us. She asked each of us to present on a theory directly related to our respective roles and daily responsibilities. As the former Director for Student Activities and Engagement, I was assigned Alexander Astin’s Theory of Student Involvement. Astin’s theory which suggests that students who actively participate in both academic and extracurricular activities are more likely to succeed in college compelled me to reflect on my own collegiate journey. 

As I delved into the theory, I could almost hear the voice of my late pastor and mentor, the Rev. Dr. Timothy Stewart, using a phrase he often employed when making impactful points in his sermons: ‘Can I get a witness?’ In my mind’s ear, I could hear the response of my late grandmother declaring, “I am a witness,” in agreement. In that profound moment, I realized that I had indeed been a witness to the impact of Alexander Astin’s theory of student involvement throughout my journey. So much so that I am now on the other side of the coin, ensuring that students are engaged and involved. Today, I am here to share a firsthand account of how my involvement in student and campus life reshaped my career path, leading me from pursuing theology/ministry to embracing a role in student affairs.

The Evolution of My Path

On a sunny winter morning, I left Nassau, The Bahamas, to pursue my theological studies in the cold temperatures of Nashville, Tennessee. As a 19-year-old, leaving behind my family and friends was a difficult and lonely experience. However, it also filled me with excitement as I embarked upon new opportunities.

As an international, first-generation student, I have faced numerous difficulties I had not initially anticipated. The challenges of adjusting to a new environment, academic rigor, and financial responsibilities weighed heavily on my shoulders. Fortunately, during this transformative phase, the helpful guidance and mentorship I received from the administrators and professors at my undergraduate Historically Black College, American Baptist College, deeply impacted my life. Figures such as Drs. Jewel Brazelton, LaShante Walker, Jamye Hardy-Willé and Professor Martin Espinosa played pivotal roles in helping me navigate this uncharted path. 

Their support extended beyond academic advice; they encouraged me to tap into school resources like study support and counseling, and most significantly, they urged me to immerse myself in campus life. Initially, my primary focus had been attending classes and returning to my dorm room. However, I underwent a remarkable transformation during those years. 

I embraced a leadership role as the president of the Baptist Student Union, served as both vice-president and president of the Student Government Association and actively engaged in campus activities. Although my studies in Western Civilization, Theology of Death and Dying, and Pastoral Care were fulfilling, I discovered a profound passion for giving back to my campus community and creating transformative experiences for my fellow classmates. 

This newfound dedication was so compelling that it led me to contemplate furthering my theological studies, with the goal of working directly with college students. I wanted to provide others with the same support and opportunities that I had received. In the weeks leading up to my undergraduate graduation, I had a thought-provoking conversation with Dr. Jamye Hardy-Willé, during which I shared my uncertainty about my future, torn between my passion for ministry and higher education. I distinctly recall her handing me a printed sheet of paper adorned with a train. She shared that each section of the train symbolized a different stage of my life and reminded me that I possessed the power to strategically plan and shape my life according to my desires. This conversation not only offered me relief but also provided me a newfound sense of direction. 

I transitioned from my undergraduate studies to graduate school at Vanderbilt University Divinity School with the initial intention of minimizing my involvement in the community. I shared with a dear friend at the time that my goal was to attend my classes, take in the knowledge, and then return home. However, that was not the case. I partially attribute this to my highly active cohort.   

Vanderbilt University (VU) provided transformative opportunities. One noteworthy experience was serving on the interim Chancellor’s Diversity Council, which opened my eyes to an entirely new world of higher education. I had the privilege of collaborating with seasoned professors and administrators for an entire academic year, devising strategies to further the causes of diversity, equity and inclusion on our campus. This experience illuminated the expansive scope of student affairs, extending beyond my daily interactions with administrators. In addition to my campus involvement, I explored my dual passions by working as the coordinator for Religious Life and a teaching assistant at my alma mater, later assuming the role of ministry administrator at a local Presbyterian Church. 

Having engaged in experiential learning on both paths, I made a significant commitment to a career in higher education. This decision is not a renunciation of my love and passion for church ministry or preaching; rather, an appreciation for what halls of Higher Education have offered to me during my development. A few months before my graduation from VU, I began formulating strategies to transition into the higher education realm without having a formal degree in the field. Trusted voices guided me to explore campus ministry, emphasizing that it would allow me to leverage my theological background while gaining valuable experiences and making meaningful connections in higher education. 

Amid the challenges posed by the COVID-19 pandemic, I relocated to Norman, Oklahoma, taking on an opportunity to join the leadership team of the United Methodist campus ministry at the University of Oklahoma. During this period, my role in higher education became unequivocally clear: to cultivate environments where students can comfortably imagine (and sometimes re-imagine) their lives within a system that enriches our lives but often demands performance.  

Theology’s Gift: A Skill for Student Affairs

This shift in focus from pastoral Ministry to student affairs has highlighted the profound impact of my theological education on my approach to leadership and personal development. I have discovered that these skills and newfound insights did more; they not only prepared me for a career but also enriched my life. Sitting in the classrooms of Dr. Febbie Dickerson, Professor Martin Espinosa, and Dr. Bruce Rogers-Vaugh prompted me to engage in deep reflection and contemplation of life’s lessons, guiding me on how to live and lead in alignment with a belief system that breathes life into me every day. My theological education and experience have afforded me the opportunity to develop skills in critical thinking, empathy, compassion and awareness.    

When I entered my studies in theology, I initially anticipated an in-depth exploration of Early Church History, Old Testament and New Testament studies, and Christian Doctrine – expectations commonly associated with my degree program, Bible and Theology. However, my programs called me inward, prompting me to reflect on my personal experiences and how I engaged with the Biblical text and the world around me. This introspection revealed a deep realization that I had adhered to ideas and beliefs without questioning or critically thinking about their impact on my life or others. As a result, I began to deconstruct this dangerous belief system. Despite the difficulties and challenges, I have been able to reimagine life and embrace a more flexible framework that fosters growth and evolution as I continue to learn and develop.

Embracing this transformative framework has impacted many areas of my life, especially my leadership abilities and my approach to ministry. This framework has led me to show up with an open mind and heart, ready to offer support while also being receptive to receiving it in any given moment. I no longer presume that I alone have all the answers or solutions to the questions that arise in any space we enter. Instead, I approach situations with a healthy skepticism, prepared to engage critically with the ideas presented, which is antithetical to the traditional core ministry.

Through this approach, I have developed a greater capacity for listening and a deeper appreciation for the lived experiences of others, understanding that these experiences shape one’s perspective and worldview. By taking the time to truly understand a person and everything they bring to the table, I can assist them (if they allow) in strategizing a plan for their journey.

This experience has profoundly shaped my interactions with my students. Although I was not initially prepared for the work of higher education and student affairs within a classroom setting, the lessons from my ministerial work have provided me with a deeper understanding of the personal journey of transformation and self-discovery. 

I extend as much compassion to myself on this journey as I do to my students as they navigate their own paths. I vividly recall an instance when a student confided in me about their mother’s cancer diagnosis and another who had difficulties in sharing their sexual identity with their parents. During those emotional moment, I sat with them, empathizing with their feelings, and provided a few suggestions to assist them through the challenging period. Similarly, an international student opened up to me about their difficulties in meeting their tuition balances and having to be innovative to make ends meet. It is in these very moments that I felt honored to witness their vulnerabilities and deeply grateful to be here to support their growth and development. I have found deep appreciation in learning and listening to my students’ life stories because they often serve as a reminder of how each of their stories and my story connect us.

Bearing Witness

During this life and career journey, I have borne witness to numerous beautiful revelations. I firmly believe that each of us is endowed with the innate capacity not only to survive but to thrive in any endeavor we pursue. My transition from Pastoral Ministry to my current role in Student Success has been shaped and continues to be guided by my deep trust in my abilities and the conviction that they will lead me to truth, light, love, and fulfillment.   

I have discovered and continue to cultivate is my capability to think strategically. This skill equips me with the tools to sketch out various possibilities for my life’s path. There was a time where I thought I was purposed for one pathway, but my experience has revealed that there are more if I open myself to seeing what I did not previously seek and paying attention to things I used to overlook. Through strategic thinking, I have navigated my career and engaged in continuous learning, self-reflection, and personal growth. This gift has empowered me to maximize opportunities and chart my path forward with confidence. 

Reflection and Forward Thinking

As I’m trusting in my capacity and forging ahead on my own journey, I leave with you some reflective prompts. I encourage you to take the time to consider these questions as you think about your own journey, where you are today, and the various possibilities for your future. 

    • How has your trust in your abilities influenced the direction of your life and career?
    • What revelations have emerged from reflecting on the interconnected events in your life, and how have they shaped your path forward?
    • What role does community that does not necessarily share your truths and values play in your personal growth and resilience? 

Similar to Alexander Astin’s Theory of Student Involvement, which emphasizes the importance of active engagement in shaping our experience and outcomes, in his book Holy Play: The Joyful Adventure of Unleashing Your Divine Purpose Kirk Byron Jones suggests that “… purpose is not something we passively receive from God; purpose is something we actively create with God.” May you take proactive steps to shape the life you desire, so that you too can declare, ‘I am a witness.’ 

About the Author

Travis D. Williams (he, his, him) is an imaginator, agitator and a servant of love who believes in the transformative power of self-confidence and community.

Finding Belonging in a Discord Chat Room | Waggoner

written by: Emilie Waggoner

“You don’t have to be an enthusiast to enjoy Hatsune Miku!”

“Bro, I found the sauce you were looking for.”

“Thanks for the rec, I’m gonna go binge read it now!”

Each day, I find myself watching students exchange positive comments, recommendations, and helpful resources with each other. They are constantly talking to each other in a flurry of excited comments and GIFs., sometimes as early as 5:00am when I’m just waking up to get ready to work, all the way until I mute my notifications on the chat at 11:00pm. Students share pictures of themselves in personalized cosplay outfits, their new music covers of anime songs, and they drop their opinions on the latest anime show episode.  

I should have mentioned – all of this is happening online. 

In this article, I examine this engagement via the specific case of the University of Colorado Denver’s anime club and how students developed an online community. From there, I delve into a conversation on how other universities are utilizing new methods of online, in-person, and hybrid spaces to create student engagement and foster student belonging within their campus community. I summarize steps other institutions can take to create similar spaces for their students and how this can build upon current or new efforts to create student engagement in new, exciting ways beyond in-person spaces. 

The Anime Club Makes a Comeback

Back in the fall of 2022, I was approached by a peer mentor asking if we could bring back the University of Colorado Denver’s anime club. I was teaching a class on analyzing Japanese anime and researching ways college students made meaning from engaging with anime fandoms, both online, at conventions, and in their own spaces. I agreed, and with the help of a past anime club president, students started a small seven-person club. 

As of February 2024, there are over 85 members in the CU Denver Anime Club official Discord. Discord is an online chat app that allows groups to build a landing chat page and add different chat rooms off the main chat space. In these rooms, people can tag each other, share music, artwork, and videos, poll each other, and collaborate on shared works. Our club has even set up online gaming nights within a page on the Discord chat. 

While the club has meetings each week on Tuesdays, where students share anime recommendation, watch anime shows, and you can hear the loud sounds of students arguing about their latest anime “hot take”, the Discord group is the most active part of the club. Students have shared before that when they cannot make it to the club meetings due to class, work, or because they just do not feel up to engaging with other people in-person, the Discord has been a space for them to connect and feel like a part of the club. 

Anime in America

As someone who teaches and researches anime, it is not surprising to me that this club has quickly gained popularity on campus. The average age of American anime fans is 24.9 years old (Reysen et al., 2021), anime in America has surpassed domestic box office sales in movie theaters (Hoffman, 2021), and online fandom spaces have been found to be active places where fans engage in critical conversations around race and representation with one another (Fennell et al., 2012). There is even recent scholarship looking at how messaging within anime around accomplishing goals and overcoming challenges has been shown to be motivational and resiliency-building in college student anime fans (Migliorino-Reyes, 2020). To say anime is “just a cartoon” does not honor the real economic, social, and personal impact it has on fans today. 

In fact, anime fandom continues to grow in America. In 2023, Anime Expo in Los Angeles, California became the largest anime expo in the world, with over 392,000 visitors showing up to the expo over the course of four days and generating over $100 million for the local hotels and businesses (Anime Expo, 2023). I have been presenting at Anime Expo for over three years now, covering topics from Marx, Foucault and the popular 2006 anime series Ouran High School Host Club, fanfiction, and its ability to allow for safe exploration of gender and sexual orientation identity formation for college fans, and more. Each time, I ask the audience how many of them are either current college students or will be starting college in the fall, and every time more than half the room raises their hands. It also never ceases to amaze me how many people show up for academic panels on anime; over 150 attended my panel on Marx and Foucault and they were thoroughly ready to unpack capitalism references in a fan-favorite anime show. I even found a Tik Tok comment later that mentioned my panel, encouraging other commenters to go to more academic-focused panels at the expo that weekend.

Ever since the COVID-19 pandemic that halted many students’ in-person social lives, living in online spaces in 2024 is something that seems to have continued from the days of Zoom hangouts and Netflix watch party spaces. However, universities and colleges still seem to be grappling with how to create the ideal hybrid environment for classes, student meetings, and campus engagement and belonging. While campuses offer webinars to students for various academic support and career readiness assistance, there is still untapped potential for how institutions engage their students in belonging on-campus, even when they are not necessarily on-campus to begin with.  

Now, this is not to say institutions are not jumping on the popular culture train to engage more with their students in online and in-person spaces. E-Sports have been around for many years on multiple college campuses, and their popularity continues to grow. Just recently, the University of Colorado Boulder announced a new gaming space on campus, filled with Alienware computers, a broadcast studio, and a packed calendar of events for students, both serious gamers and those who just want to play a cozy game surrounded by new friends. In addition, the University of Colorado Boulder is creating events focused on serious discussions on race and representation in gaming, allowing for critical media literacy and forming conversations around equity in online spaces on campus. Spaces like this allow for the integration of the online fandom spaces and campus spaces, which creates belonging on a massive scale for universities and colleges. Again, this work is not new; scholars such as Johns Hopkins University School of Education video game researcher Javon Goard discussed representation in game development, and the International Journal of Computer Game Research continues to publish articles on representation through a variety of lenses. 

Higher Education and Popular Culture: Creating Belonging 

As we navigate the return to campus all these years later, it is still difficult to get students to engage in in-person programs. My institution has had success in some of our larger events, but in our smaller club meetings for workshop events, it is rare to get more than ten students into the space. I believe the pandemic shifted how students choose to interact in-person, and I also believe there is a lingering fear around interacting with strangers in new spaces. Our students spent many of their high school experience being told to isolate or socially distance themselves from others, so we cannot expect them to jump back into pre-COVID days of large crowds of strangers. Coupled with the rise of social media apps such as Tik Tok during COVID-19, students continue to operate in these online spaces with others, and building upon that connection can be a powerful tool for universities. 

In addition, many institutions are facing budget crunches and do not have funding to create an entire video game lounge for their students. However, there are a few ways institutions can begin incorporating online student spaces into their on-campus spaces. One way is by simply creating Discord channels for groups that are naturally formed in online spaces to begin with. If someone is not familiar with creating these types of channels, or needs an overview of how to use Discord, there are a variety of YouTube walkthrough videos available. In addition, Discord provides a full guide on their support website for new users. 

Across fandom history, anime and video game communities typically form in online spaces and historically practice much of their engagement on platforms such as Twitch and Discord. As mentioned, the University of Colorado Denver’s anime club features most of its interactions on Discord and it continues to be the easiest way to bring in new members into both the online community and the in-person club meetings. For example, meetings this spring have doubled compared to the fall meetings as the Discord channel continues to grow. 

Another way would be exploring utilizing platforms such as Twitch, a popular livestreaming broadcast service that was created in 2011, to host video game meetups, fundraisers, or even small competitions for student groups. There are many gamers out there who host Twitch playthroughs, create fundraising campaigns through various speedruns of games (where the main player works to skillfully beat a game in a set amount of time, usually much faster than casual playthroughs), or even host other Twitch players to discuss other pop culture references, such as their favorite anime shows. 

There are also companies that will bring out giant screens and multiple gaming stations for universities and colleges to host large in-person gaming meetups and movie marathons. This is very similar to fandom spaces at expos and conventions, where gaming lounges and anime movie lounges typically hold all-day or all-night drop-in opportunities for folks to watch their favorite shows or play games with new and old friends. These spaces also tend to be low stakes when it comes to student involvement, as students can self-select how involved they want to be with the other folks in those spaces. This type of event could be a great welcome week event for campuses with large residential student spaces, or they could be a great way to have students take a break from studying to connect with others during finals week. 

Next Steps: Working with Students 

Since the main audience for these activities is students, it is important to know what pop culture fan spaces are already popular with your student body. One way to do this is to look at events that have had a pop culture or popular media theme, such as video games, movie nights, or trivia events. For example, at the University of Colorado Denver, our largest event in the fall was a friendship bracelet-making event in the style of the Taylor Swift bracelets that were being made at concerts. Not only was it a relevant pop culture event that was taking place across the world, but it also emphasized connection and belonging. We partnered with our International Student Services Office and spent hours with new students making bracelets and sharing them. I even gave the students in my anime class extra credit if they went to the event and made me a bracelet, which I then proceeded to wear in each class afterward. 

Getting Started 

One way to get started is to ask yourself and others some questions. For example, consider the following: 

    1. What are pop culture topics or trends students at my institution are already talking about or engaging with? 
    2. What courses, student clubs, organizations, or events does my institution host with a pop culture lens? 
    3. In what ways can I incorporate online spaces into clubs, organizations, or events for my students? 
    4. Are there other staff or faculty with interests in this area that I can partner with? 

Another way to begin is to simply ask your student staff or student leaders what pop culture events they would be interested in hosting. The University of Colorado Boulder’s video game lounge was not built without student input, and your students are the best source of information when it comes to what is “in” within pop culture fandom spaces. The more buy-in you get from your students, the more willing they are to begin accessing their social networks to bring more students into those spaces and those events. 

Simply put, think about what your institution already does and how it has attracted students, and build on the momentum of current pop culture trends to create new and interesting programs. Again, many of these pop culture spaces start online, so think through your own internet literacy and ways in which clubs, organizations, and events can integrate online spaces within in-person spaces at your campus. 

Finally, embrace your excitement around pop culture. Anime continues to be my own favorite pop culture and fandom space, and I continue to take in feedback from my students to build up my class, engage new people in the anime club as its advisor, and explore new areas of research for my own personal and professional interests. Pop culture integration within institutional programs, spaces, and organizations can be a powerful way to continue providing access for your students, both in-person and online. 

Hopefully, this gives you some ideas into how you can maximize pop culture and fandom to foster belonging for students at your institutions too. Till then, see you space cowboy! 

References

Anime Expo. (2023, August 8). Anime expo 2023 celebrates 32nd anniversary with attendees from over 60 countries, over 400 exhibitors and 1,000 hours of programming. Anime Expo. https://www.anime-expo.org/2023/08/08/anime-expo-2023-celebrates-32nd-anniversary-with-attendees-from-over-60-countries-over-400-exhibitors-and-1000-hours-of-programming/#:~:text=Hosted%20by%20The%20Society%20for,Expo%202024%20will%20return%20to 

Fennell, D., Liberato, A. S. Q., Hayden, B., & Fujino, Y. (2013). Consuming Anime. Television & New Media, 14(5), 440-456. https://doi.org/10.1177/1527476412436986

Hoffman, J. (2021, May 2). Demon slayer: Mugen train makes box office history. Vanity Fair.  https://www.vanityfair.com/hollywood/2021/05/demon-slayer-mugen-train-makes-box-office-history 

Migliorino-Reyes, J. (2020). The Value of Anime in Building Resilience in College Students During Transition (Doctoral dissertation, Capella University). https://www.proquest.com/docview/2466059700/abstract/CFC6AA0A7B41456CPQ/1 

Reysen, S., Plante, C., Chadborn, D., Roberts, S. & Gerbasi, K. (2021). Transported to another world: The psychology of anime fans. International Anime Research Project: Commerce Texas.

About the Author

Emilie Waggoner (she/her) is the Director of Student Transitions at the University of Colorado Denver, which encompasses First-Year Experiences, the Peer Advocate Leader program, and the Lynx Summer Academy program. In addition, Emilie teaches a class analyzing Japanese anime, and serves as the advisor of the University of Colorado Denver Anime Club. She also presents at multiple state and international conventions on anime in academic research. She is pursuing her doctorate in education at the University of Colorado Denver, where she hopes to research popular media as an educational tool in first-year core classes. 

A Message from the Editorial Team | Boettcher, Babb, Montelongo, Dueñas

written by: Michelle Boettcher, Samantha Babb, Ric Montelongo, Mary Dueñas

Dear ACPA,

As we reach the end of another academic year, we hope each of you has had a number of successes to celebrate. As you reflect on your achievements and challenges, your new initiatives and your ongoing projects, we hope you will consider writing about those reflections and submitting to Developments. We have a highly-engaged group of readers who look for new ways of thinking and doing and articles to share in onboarding, training, staff development, and classrooms. Your work, questions, and areas of curiosity can help fuel the work and learning we do across higher education.

As for this issue, we are excited to share a number of articles with you from creative, reflective, and insightful partners in the work. Not all issues of Developments lend themselves to themes, but this one does. A thread through all of the pieces in this issue is the idea of finding the way. Each of our authors talks about this idea whether it is finding the way

    • into the field of student affairs (Williams)
    • to a sense of belonging (Waggoner)
    • into the role of College President (Bardusk)
    • involvement cultivates multiracial identity (Dean-Scott, et al.)
    • to highlight globalization in higher education (Dadzie & Kharitonova)
    • to incorporate mental health training in faculty development (Vega, et al.)
    • to engaging ethical mindfulness in our work (O’Brien)

Additionally, Executive Director Chris Moody’s submission this time around is the annual business report for ACPA. It is literally how we found our way as an organization through the past year. 

Enjoy this collection of work. Consider submitting your own personal essay, professional reflection, new initiatives, and questions for us to wrestle with. Thanks to everyone for making Developments such a great resource for ACPA. 

Have a wonderful summer. We’ll see you again in the fall.

Michelle Boettcher, Developments Editor (mboettc@clemson.edu)

Samantha Babb, Developments Associate Editor (sbabb@wustle.edu)

Ric Montelongo, Developments Associate Editor/Reviewer (rxm059@SHSU.edu)

Mary Dueñas, Developments Reviewer (mduenas@utk.edu)

A Message from the Executive Director | Moody

written by: Chris Moody

Dear ACPA member,

Happy 100th Anniversary and congratulations on making it through (or nearly through for some) another academic year! This year, particularly the spring term has been challenging on many campuses and for many of our members. I hope and trust you have taken the important time of attending to your health, safety, and wellness, and the well-being of those within your circle of professional care and responsibility. 

For this issue of Developments, the ACPA Standard Operating Procedures requires a record of the business transacted by the Association to be shared with you in at least one issue of this publication annually. Highlights of the past year were shared at the ACPA24 Convention Annual Business Meeting, yet we know that some of our members may not have been able to be present with us for those updates. A year in our work can be defined in many ways: Calendar years, academic years, and fiscal years, just to name a few. Because ACPA members typically think about their professional involvement and connection from convention to convention each year, I offer this reflection on ACPA’s most recent year as a summary of the business actions and decisions taken by ACPA governance and International Office for the period between the 2023 Annual Convention in New Orleans, Louisiana through the ACPA24 Annual Convention in Chicago, Illinois, held this past 18-21 March 2024. 

March 2023

    • The 2023 Annual Convention was held March 26-29 in New Orleans, Louisiana, and welcomed 2,052 attendees. 
    • At the 2023 Annual Business Meeting, the members in attendance accepted two Bylaws proposals: The first pre-approved new Bylaws to take effect on March 20, 2024, and the second pre-approved another set of Bylaws revisions to take effect on February 18, 2025. The focus of both proposals was the phased introduction of a new governance model, previously known as the Governing Board and now to be known as the Leadership Council. 
    • Also, during the 2023 Annual Business Meeting, members in attendance approved a third Bylaws change renaming the Emeritum membership type and clarifying eligibility criteria for that type.

April 2023

    • In early 2023, the American Council on Education (ACE) offered ACPA the opportunity to relocate offices within One Dupont Circle in Washington, DC due to the increasing remote nature of International Office staff work. During the April 2023 meeting, the ACPA Governing Board authorized the Executive Director to sign the lease transfer to relocate the ACPA office suite within One Dupont Circle through June 2030. From April through June 2023, the ACPA International Office organized to execute the internal building relocation. 
    • Continuing the work of preparing for the new Leadership Council governance structure approved by members to begin on March 20, 2024, the Governing Board approved new position descriptions for all Leadership Council positions during the April 2023 meeting. This timing was important to have position descriptions prepared in advance of the start of the Leadership Council Nominations & Elections Process. 
    • Director of Equity & Inclusion, Jasmine Lee, provided the annual summary of bias incident reports received to the Governing Board. No submissions were received between the ACPA22 and ACPA23 Conventions.

May 2023

    • Considering the increase in failures of regional banking centers, the ACPA Governing Board approved the opening of a second operating bank account with Bank of America and the transfer of funds from PNC Bank to create a more balanced portfolio of financial accounts. 
    • Aligning with the International Office relocation within One Dupont Circle, the ACPA Governing Board approved the selling, donating, and/or discarding of material assets located in the former suite. 
    • With the support of the Governing Board, the ACPA President appointed the Association’s chairperson (Kathy Guthrie) and members (Lena Crain, Steven Herndon, Alex Lange, Patty Perillo, and Kevin Wright) of the 2025 ACPA/NASPA Professional Competencies Review Task Force. 
    • Director of Research & Scholarship, Flo Guido, proposed a policy addition to the ACPA Standard Operating Procedures related to how to update previously published Association documents when new information or contexts are requested or introduced. The Governing Board approved this update to the Standard Operating Procedures. 
    • The Governing Board approved the proposal from the Commission for Professional Preparation to change their name to the Commission for Faculty & Graduate Programs. 

June 2023

    • The Governing Board reviewed and approved revisions to the 2024 Annual Convention schedule.
    • Following the May 2023 approval of a second operating bank account, the Governing Board reviewed and voted to accept an addition to the ACPA Standard Operating Procedures related to approval protocol for conducting financial transfers between the Association’s operating bank accounts.
    • In addition to the monthly Zoom meeting of governance leaders, the ACPA Governing Board convened in-person in Chicago, Illinois from June 25-27, 2023. During this meeting, the board approved revisions to the Nominations & Elections section of the Standard Operating Procedures in advance of the launch of the 2023 Leadership Council Nominations & Elections Process. The Governing Board also discussed plans and intentions for honoring and celebrating the 100th Anniversary year in 2024 and ways the board might leverage their authorities in marking this important milestone. The discussions around the 100th Anniversary continued during the August virtual meeting of the board, and results of these discussions and decisions were announced later in the year.

July 2023

    • The Governing Board did not meet in July 2023 in lieu of hosting an Association-wide virtual leadership summit on July 21 to share and discuss topics including the 100th anniversary in 2024, proposed changes to the governance model, and equity and inclusion training for leaders. Entity leaders, Convention team members, Senior Scholars, and ACPA Foundation Trustees were among those invited to participate in the virtual summit.
    • Sponsored by the ACPA Foundation, the first Faculty Institute on Racial Justice and Decolonization was held 11-14 July 2024 in Chicago, Illinois, welcoming 36 participating registrants and faculty.

August 2023

    • Following the closing of the financial transactions associated with the 2023 Annual Convention, the Governing Board approved a mid-year, restated budget for fiscal year 2023, reducing a projected deficit from $350,722 to an anticipated net profit of $2,447 due to the success of the ACPA23 Convention in New Orleans.
    • As the Audit & Finance Committee of the Governing Board began finalizing the FY2024 Association Budget proposal, the Governing Board endorsed a multi-year plan proposing a future strategy for International Office staff recruitment and retention that was used to inform the development of the budget. 
    • The Audit & Finance Committee also approved rates and registration policies for the 2025 Annual Convention in Long Beach, California in August 2023, and then approved modifications to the rate structure by adding a non-member International Attendee registration type in November 2023.

September 2023

    • Following nearly a year of extensive discussion and proposal development, the Governing Board accepted and adopted the recommended guidelines from the Future Conventions Task Force related to Future Convention Site Selection. These guidelines were used to begin sourcing future sites for the ACPA27 and ACPA28 Conventions and were subsequently revised again in December 2023 following the rescinding of the California Attorney General’s Travel Ban.
    • Director and Director-Elect of External Relations, Molly Springer and Ray Plaza, presented a proposed Association position statement on Electoral Participation, which was approved by the Governing Board and added to the list of ACPA Position Statements on the website. 
    • Assembly Coordinator for Coalitions & Networks, Monique Atherley, presented a draft Memorandum of Understanding between ACPA and the Coalition for Disability related to documenting expectations for coordination of accessibility-related items within the Association. The Governing Board approved this Memorandum of Understanding and authorized the Executive Director to sign the MOU on their behalf. 

October 2023

    • Director of Professional Development, Kelvin Rutledge, presented a second proposal from the Future Conventions Task Force recommending a set of guidelines for considering future convention site relocation. The recommended guidelines were approved by the Governing Board during the October 2023 meeting.
    • Director and Director-Elect of External Relations, Molly Springer and Ray Plaza, again proposed a new Association position statement on Affirming Access and Accessibility, which was approved by the Governing Board and added to the list of ACPA Position Statements on the website. 
    • 2023-2024 President Heather Shea appointed a new Task Force on Labor Commitments to continue the board’s work and imagining of related opportunities within the Association and appointed Jasmine Lee as Task Force Chair.
    • The Governing Board approved the 2022 fiscal year 990 and 990-T U.S. Federal Tax Forms, as well as the first financial audit of Association records since prior to the COVID-19 pandemic.
    • As part of the 2023 Nominations & Elections Process the Governing Board made the following appointments to the 2024-2025 Leadership Council: Kellie Dixon as Assessment & Innovation Chair, Da’Shaun Scott as Member Recruitment Chair, and Bernie Liang as Member Retention Chair.

November 2023

    • During the November Governing Board meeting, leaders approved the fiscal year 2024 Association Budget, with significant resources dedicated to activities related to celebrating ACPA’s 100th anniversary in 2024. 
    • The Governing Board authorized the International Office to negotiate and sign contracts with Toronto for hosting the ACPA27 Annual Convention and with Atlanta for the ACPA28 Annual Convention. 

December 2023

    • As part of the 2023 Nominations & Elections Process the Governing Board appointed George McClellan as Decolonization Strategies Chair on the 2024-2025 Leadership Council.
    • The Governing Board approved the proposal from the Task Force for Fat Folx/Identities to become the Coalition for Fat Identities.

January 2024

    • The ACPA Governing Board, ACPA @ 100 Planning Committee, and International Office launched the 100th Anniversary celebration on January 3, 2024, by email by sharing exciting plans and resources for this milestone year. This announcement included the offering of 100 complimentary Individual memberships for graduate students, new professionals, and individuals working in U.S. states with discriminatory laws or restrictive practices/policies related to diversity, equity, and inclusion work on college campuses. 
    • In early 2024, the Governing Board announced three renamings in honor of prior leaders of the Association: the Anne Pruitt-Logan Presidential Citation Award, the Nancy J. Evans Voices of Inclusion Award, and the Paul Shang Institute for Aspiring SSAOs. 
    • Following new Bylaws approved by members in March 2023, a task force of leaders, led by 2021-2022 ACPA President Danielle Morgan Acosta, worked throughout 2023 to propose a rewrite of the ACPA Standard Operating Procedures to align with the new Leadership Council governance model. The final SOP proposal in support of implementation of the first phase of the new structure was presented by the task force and approved by the Governing Board during the January 2024 meeting. This approved version of the Standard Operating was approved to be effective as of March 20, 2024, when the new model was to be implemented. In February 2024, the Governing Board also approved the proposed version of the Standard Operating Procedures to be in effect for phase 2 of the new governance structure as of February 18, 2025.
    • The Governing Board approved the proposal from the Multiracial Network (MRN) to be the Multiracial and Transracial Adoptee Network (MTAN). 

February 2024

    • Director and Director-Elect of External Relations, Molly Springer and Ray Plaza, proposed an addition to the ACPA Standard Operating Procedures for when and how the Association would consider making public comments or statements. The proposal was approved during the February 2024 meeting to be effective as of March 20, 2024. 
    • The Governing Board approved the proposal from the Task Force for Online Experiences & Engagement to become the Commission for Online Experiences & Engagement. 
    • The ACPA Foundation proposed a set of Bylaws changes for consideration to the ACPA Governing Board as the formal voting member of the ACPA Foundation. The proposed changes to the ACPA Foundation Bylaws were approved. 
    • In February 2024, the Governing Board also received and endorsed a report from the ACPA @ 100 Committee imagining the future of higher education/student affairs and the Association. 
    • During the February 2024 meeting of the Audit & Finance Committee of the Governing Board, the Committee approved the recommendation from the International Office to refrain from conducting a full financial audit of fiscal year 2023 in calendar year 2024 to refocus cash resources on strategic and anniversary related requests during the 100th anniversary year.
    • Also in February 2024, the Governing Board appointed Robert Reason, Iowa State University, as the 2024-2029 Editor of the Journal of College Student Development. Dr. Reason’s appointment to this role follows a four-year editorship by Vasti Torres, Indiana University. 

While the past year has been both exciting and busy with so much time and attention focused on celebrating ACPA’s 100th Anniversary, I am even more enthusiastic about what is yet to come as we conclude this centennial year and begin our 101st cycle. If you have not already done so, I invite you to watch the recording of this year’s Presidential Address by 2024-2025 ACPA President Dr. Rachel Aho from this year’s Annual Business Meeting to learn more about her aspirations for the year ahead.

Question or feedback on any of these decisions or updates may be sent to cmoody@acpa.nche.edu. A summary of the highlights from 2024 since the ACPA24 Convention will be shared at the 2025 Annual Business Meeting in Long Beach, California on 18 February 2025, and I hope you will join us there as we celebrate ACPA entering our second century of bold transformation in higher education.  

Chris Moody, Ed.D.
ACPA Executive Director

Fostering Critical Hope (Part 2 of 3) What is Critical Hope? | Shea

written by: Heather D. Shea, Ph.D., 2023-2024 ACPA President

Author’s Note: This is the second of a three-part series for Developments exploring the concept and application of critical hope as adapted from the presidential address I offered at the 2023 ACPA Convention in New Orleans.

I distinctly remember one of the first books I read in my master’s program – a book called “When Hope and Fear Collide” by Arthur Levine and Jeanette Cureton, which described college students in the 1990s as motivated by a conflicting sense of hope and fear and positioned student affairs educators as those to both nurture students’ hope and also help them confront and overcome their fears (Levine & Cureton, 1998).

While Levine and Cureton’s book might have painted an overly simplistic picture of college students of the 90s, the juxtaposition of a generative and hopeful path–while acknowledging real and tangible fears – indeed a critical hope – is a path forward for us as an association as well as a profession.

Jeffrey Duncan-Andrade defined critical hope as the “ability to realistically assess one’s environment through a lens of equity and justice while also envisioning the possibility of a better future” (2009).

As one of those hopeful college students of the 90s that Levine and Cureton depicted, I acknowledge the fear we experience.  That is why cultivating hope is so critical. Much like gratitude, hope can be more of a practice we develop, rather than an emotion we await. Hope is critical to us – together – contributing to the field and being restorative to the profession. 

I’m not talking about toxic positivity–or a naive hope. Rather I’m talking about our collective responsibility to assess reality, acknowledge fear, and dream of the possibilities of a better future.

Audre Lorde said, “When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.”

I have learned from a lifetime of dealing with anxiety and depression that I exist far more productively when I wade into uncertainty and acknowledge that I, like all of us, will likely make mistakes. I notice the fear I experience, but I don’t let it become me. I am at my most effective when I nurture adaptable and flexible expectations, embrace my imperfection, foster trust, and love in my colleagues, rather than allow uncertainty to limit me, I embrace it as a possibility. Sometimes the things you want in life that scare you the most can turn out to be the most worthwhile. 

HOW though do we do this? I believe we must work to create trust, foster accountability, and support, and keep a hopeful outlook on the future informed by the realities of the present.

In her book Critical Hope: How to Grapple with Complexity, Lead with Purpose, and Cultivate Transformative Social Change (2022), Kari Grain emphasizes that while hope can have a transformative effect, it is insufficient in moments of despair or when facing deep injustice. She argues that hope must be accompanied by action; otherwise, it is naive at best and can lead individuals to relinquish their power and agency to challenge and change oppressive systems.

Collectively, with critical hope on our side, we can harness our power and agency to understand and then address issues facing students that are keeping them from realizing their goals, to disrupt systems of oppression, to close opportunity gaps, and to amplify the voices of activists whose identities are often under attack. It gives me great hope to work alongside colleagues on my campus to advocate for more opportunities, greater access, and more resources to do this work.

So, then the question remains: How do we cultivate this hope, especially in times of tragedy, fear, pain, and campus crisis? I hope to provide a worthwhile answer in the third and final part of this essay in the next issue of Developments.

review Part 1 | continue reading Part 3

Complicated Messes and the Joys of Student Growth: Reflections on Kathleen Deignan’s 46 Years of Leadership in Student Affairs | Jarvis

written by: Judy Jarvis

Kathleen Deignan was a leader in college and university student affairs for 46 years, retiring in 2023. Deignan was Dean of Students at Princeton University for over 25 years and worked in other student affairs roles at Princeton and Amherst College. In nearly half a century in higher education, Deignan worked under eight college and university presidents and led during times of significant cultural and political change in the country and higher education.

On the occasion of her retirement celebration, Deignan’s Office of Dean of Undergraduate Students (ODUS) staff team compiled a video tribute that featured over 80 former and current administrators at Princeton University. Colleagues repeatedly used the word “integrity” to describe Deignan and her work, as well as “kindness” and “sense of humor.” Others called her “steadfast,” “trust-worthy,” “compassionate,” with “razor-sharp reasoning,” “fierce intelligence” and a serious “backbone.” The range of people represented and the sincerity of their comments in the video speak to Deignan’s broad regard, as well as the collaborative and mentorship work she prioritized in her years at Princeton University.

2024 marks the 100th anniversary of the ACPA-College Student Educators International organization, and as we reflect on 100 years of student affairs, it is instructive to learn from Deignan’s experiences in and reflections on her career and the field. Deignan spoke with me, her Princeton University colleague, in the fall of 2023, in a two-part interview. We discussed how the work of a dean of students has changed and remained the same over her 46 years in the field; the importance of weaving in diversity and inclusion work to generalist student affairs offices; the complexity of conduct and discipline work; and advice Deignan would give to new practitioners, among other topics. The interview has been edited for length and clarity.

Judy Jarvis: Your first year of working in student affairs was 1977. What is something from your first year of working in student affairs that is still relevant to this day?

Kathleen Deignan: A couple of things. Ever since I’ve been in this field, we’ve been concerned about student safety and well-being. Today we use the term ‘well-being,’ which wasn’t a term we used back then. But whether it had to do with student social events or alcohol or drugs or hazing or whatever—ever since I’ve been in the field, people who are doing the work I do, have been concerned about how we give students the independence they want and allow them to emerge into this world of young adulthood while at the same time, keeping them safe.

The other thing that even back then we were thinking about, was how students learned from the experiences outside the classroom and what we could do as administrators to enhance that. How can we balance giving students, as individuals and as groups of students, the opportunities to make their own decisions, enjoy their own successes, learn from their own mistakes, while simultaneously setting appropriate limits and boundaries? So, I think those are two things that seem like through-lines: safety and learning.

JJ: And the inverse of that—what are some things that in the late 70s/early 80s that were central concerns of dean of students offices that are really not central in that way anymore?

KD: I wouldn’t necessarily say that there’s anything that we were concerned about then that we are unconcerned about now. But one of things that I have noticed is that we talk less about  the role alcohol plays in students’ lives. There was a time in the 80s and 90s when it was THE topic.

Everyone was struggling for an answer. When the drinking age changed [in 1984], colleges were really challenged. Prior to that, colleges were able to sponsor and monitor student events where alcohol was served. There was less tension between education and enforcement.

JJ: You didn’t have to be the enforcers in the same way when people are basically all drinking age.

KD: Right, exactly, and you could have all kind of events where alcohol was available. I think we’ve seen a real shift in what students are consuming – away from what was primarily beer, to now, a great deal of students pre-gaming with hard alcohol which is more dangerous. In those early days following the change in the drinking age, there was a lot of consternation among administrators about clear and consistent messaging. How do we enforce the law and institutional policy while at the same time encourage students who chose to drink to do so responsibly?  It was a constant subject and it dominated the conversation. But now I don’t think it is the central focus of most professional conversations that I’ve been in, in the last 10 years.

JJ: What is the new central focus?

KD: Well, I think there are a number of them. Sexual misconduct emerged as an issue that people were paying attention to. As you know, colleges and universities across the country came under fire for the ways in which they were handling or not handling sexual misconduct and so that emerged as a big topic.

Diversity and inclusion has emerged as a critically important issue. I think that it has moved more into the mainstream of conversation than was the case years ago. Higher education in general has moved from saying, ‘here are specific individuals designated to do DEI work—good  luck,’ to asking ourselves how do we embed these principles in every office, every department across campus? How does everybody absorb these as values and goals? That’s a shift.

JJ: Our field is increasing racial justice work and other equity work into offices that are not just DEI offices. But there’s also backlash to DEI work. What are the most effective ways to increase marginalized students’ sense of belonging on campus and navigate that backlash?

KD: I think you have to have a two-pronged approach. One is, continuing to support the specific DEI efforts that we have, like identity-based centers, programs and professionals throughout the institution. Particularly for students who have encountered racism or homophobia or other forms of bias, I think they need to have access to spaces that, by design, are there to affirm them.

The other is to have all student affairs staffs – residential life, financial aid, student engagement, counseling and crisis management, etc. – reflect the diversity we see in our student population. It’s really important, not just for students who  identify as being part of a marginalized community, but for students who don’t, to encounter people in their everyday work, who may not share their identity, but who can help them address challenges and meet their goals.

JJ: To what degree was addressing suicidality a part of the safety work in the 70s and 80s or is that something that’s also really changed?

KD: That’s really changed a lot. If you look at the trendlines around mental health in general suicidality and many other forms of mental illness and mental health challenges have risen.

I’m not a psychologist so I’m not equipped really to try and explain why we see that trend line, but there are a lot of factors involved. They operate in concert with each other to move mental health distress rates up. If I’m thinking chronologically along my own career: we had alcohol, we had sexual misconduct, diversity and inclusion—mental health is now a central feature of the work that deans do. When I first started in this field, we tended to focus more on homesickness, struggles to find a friend group, loss of relationships. Now the issues are more complicated, they’re deeper.

JJ: Is there anything that you wish you’d known about working in student affairs before you started? What you would say to people who are starting in the field right now?

KD: I never ever regretted my choice to work in student affairs. I kind of tumbled into this work. I thought, ‘oh I was an RA, that seems good’ and I had a friend who was in higher ed so I thought ‘let me try that.’ It’s not like I spent a lot of time thinking about it the way I think college seniors think about their careers now.

That said, I don’t think  there’s anything that, had I known it earlier, would have taken me down a different path or would have caused me to make different decisions. My awareness about the complexity of the field is certainly much deeper than it was when I first started out, but would that have deterred me? No, it wouldn’t.

JJ: You might have liked that! You like the challenges and the complexities.

KD: I like messes.

The advice that I would give to people just starting out in the field is get broad experience. I would say volunteer for a lot of things, when you’re early in career, get a taste of a lot of things. I just think people need to be open to unexpected surprises.

For me, my long tenure at Princeton was unexpected. I initially accepted a job that I imagined would be a short term thing and look what happened. So just being open to the possibilities and when people say, “Do you want to explore this?” don’t close those things off. Even if you think, “I’m not interested,” you just might be. Explore—that’s the advice I would give to people starting out. Don’t get fixated on, “I’m just going to specialize in this area, this is the thing I want to do.” Yeah, that’s good, but other things can be rewarding too.

JJ: It sounds like nothing was going to deter you from the field. 

KD: Yeah, nothing.

JJ: Was there ever a time where you got close to quitting?

KD: No. I never did. I mean, there were hard days, hard weeks. The hardest thing was making decisions or enforcing policy some students didn’t like. Sometimes people would say this or that was “unfair.” That probably bothered me the most, because if there’s one thing I want people to say about me when I retire, it’s that I was fair.

For me, that means being even-handed with people, even with the person who irritates you or isn’t being entirely straight-forward with you. Particularly in the area of student conduct, making decisions on the basis of evidence is very important. You can’t let your personal or emotional reaction to someone – good or bad – influence the outcome.

Even if your gut tells you the person is responsible for more than they are admitting, you are limited to what the evidence supports. Similarly, good people sometimes do bad things. You can find yourself being very fond of someone and admire the way they have handled their mistake. Still, you need to be even-handed. Sometimes, it can break your heart.

So many of the other decisions we make in our lives can be subjective – the people we choose to associate with, maybe the jobs we take, the workplaces we’re in. We get to bring our personal feelings and biases to bear on those decisions and that’s okay. You can make all those choices in your personal life.

You can’t make them when you’re doing university business. You have to use your brain to tell you to do the right thing—even when your emotions want to tell you something else. There were days when those things were hard.

JJ: I want to delve into that because you said earlier, “I like messes, I like complicated things.”

KD: Yeah. The messes I like are sort of complicated problems where you have to figure out, “okay, how are we going to approach this.” Like complicated disciplinary cases where it might involve lots of different people, where you’re pulling threads of information from different places. Sometimes you don’t know what you’re going to learn until you learn it. Sometimes things turn out in ways that are very unexpected. You may have your own impressions about what the facts are, and when you keep digging and keep looking, then you discover, actually, it’s not what it appeared to be.

That’s one of the things I’ve learned is that your instincts are important to help you know what to ask, what to pursue. But you have to be careful about your instincts replacing the facts.

It’s challenging to me intellectually – that’s what I like. “How are we going to approach this problem?” It’s like chess. You’re having to figure out, “okay if we do this, what are the consequences of that?” You’ve got to play it out three interactions down the road and I find that intellectually really interesting.

JJ: How do you stay motivated when students who don’t like the result say, “ODUS is unfair” or “The Dean of Students is unfair”? How do you stay motivated or get in touch with your own compass?

KD: That’s a really good question, how do I do that? What I can tell you is that it is easier to maintain your integrity when you are surrounded by people who act with integrity. For me, that’s been really important. I have had the benefit of that from the leaders I’ve worked for and my peers across the institution and I’ve tried to set that example for my staff. It gives me joy to feel like I’m empowering them to do the same thing.

At the end of the day, you’re only left with yourself – your own conscience. You have to look in the mirror and say, ‘Who am I?’ Did I take the right  stand on some value or principle I believed in? And that’s not to say, you don’t take into account – we all do – political concerns. But for me, that’s always been about how you message something, how you reduce blow-back or misunderstanding rather than making a decision that’s wrong or for the wrong reasons..

I would have left my position if I had ever felt those around me were motivated by values and principles I thought were the wrong or if I saw people acting unethically. I consider myself fortunate never to have encountered that.

JJ: Have you been a part of professional organizations or gone to professional conferences? What you think the value of those things are and what do you recommend to others?

KD: I have participated in the New England Deans Association and the COFHE [Consortium on Financing Higher Education] student affairs conferences.

I think developing relationships with professional colleagues at other institutions is really critical. Sometimes campuses are experiencing a trend that’s coming our way, it just hasn’t gotten here yet, but it’s coming our way so it’s useful to understand where colleagues think they made mistakes, where they think they did things right, being able to bring that back to our own campuses and say “what was different about their situation? What’s the same, and what can we learn?”

Developing a network of professional colleagues is really important. You can support each other in times of trouble, and you can also learn a lot about the trends.

JJ: Is there anything else you’d like to share?

KD: This has been a wonderful career. I find it energizing to have worked with young people and to see them grow and also to learn that that growth often happens around challenging moments. And my work has been centered, for better or for worse, on a lot of the really challenging stuff.

But I think it’s in those moments that students can really come to understand themselves and begin to clarify their own values and their own passions. They can discover their own North Star. If you feel like you have had a little role in that process, if you have helped shepherd students along the way, for me that’s just been an incredible reward of being in this field.

I wouldn’t ever discourage anybody from entering this field. It’s incredibly dynamic. Every time you think, “okay, we got it – we know it’s happening here” it changes and something new emerges.

Biography
Judy Jarvis (she/her) is the founding Executive Director of Princeton University’s Office of Campus Engagement and an instructor in the Temple University Office of Off Campus Programs and Trainings. Prior to these roles, Jarvis was Director of the Princeton LGBT Center and Director of Vassar College’s Women’s Center and LGBTQ Center. Jarvis received her B.A. in Psychology and Media Studies from Vassar College, her Ed.M. from the Higher Education Program of the Harvard Graduate School of Education, and is currently pursuing her Ph.D. in the Rutgers University Higher Education Program.

Meeting in the Middle: Faculty Perspectives on the State of Graduate Preparation and Entry to the Profession | Harrington & Wilson

written by: Mark Harrington & Amy Wilson

Context of Problem

As student affairs faculty members we have connected as colleagues in locally adjacent student affairs professional preparation program to collaborate in a variety of ways. Recently, our conversations have been centered around the pervasive dissatisfaction that is seemingly consuming our recent graduates and the supervisors of these new professionals. What have previously been identified as simple generational differences in the workforce, has seemingly burgeoned in some cases into philosophical differences with practitioners and students questioning of each other’s values, priorities, intentions, and actions. As faculty in the middle of this dynamic, preparing the next generation of student affairs professionals, we feel the tension. We hear and see the concerns from both sides.

A recent study on the state of the profession asserts that more than ever, professionals in student affairs want to feel valued, properly compensated for their education and experience, and do not want to be burnt out by unrealistic performance expectations in the first five years of their career (NASPA, 2022). Newer professionals have also expressed their desire post-COVID to reconstruct professionalism in student affairs in such a way that deconstructs professional boundaries, values flexibility, allows individuals to show up authentically, and challenges norms of appearance (Diaz et al., 2021). In looking at traditional aged graduate students representing Generation Z, research suggests flexible work, liking their co-workers and boss, being able to bring their authentic self to work, and having a clear path for advancement are factors that may influence their retention in work (Center for Generational Kinetics, 2022).

These thoughts, beliefs, and ideologies are no doubt factors in both the attrition of new professionals and what has been referred to as “quiet quitting” – people who are not engaged, do the minimum required, and are psychologically detached from the job (Harter, 2022). This downward spiral of dissatisfaction and disengagement has implications for the individual and the organization as dissatisfied employees are less likely to engage in organizational citizenship behaviors or voluntary activities (de Clercq & Belausteguigoitia, 2020). Furthermore, within the field of student affairs, dissatisfied newer professionals (5 years or less of experience) are exiting the field at a higher rate than their more seasoned colleagues (Sallee, 2021).  This larger attrition phenom has been referred to as the “Great Realignment” (Center for Generational Kinetics, 2022), a reframe of the “Great Resignation,” which seeks to shed positive light on the factors that drive Generation Z employee retention: having a flexible schedule, liking their boss, and feeling like they can bring their authentic self to work.

Then there is the supervisor perspective. Senior student affairs officers (SSAOs) have suggested new professionals struggle to understand the difference between ideal and reality, implicating professional preparation and socialization (Ardoin et al., 2019). A SSAO referred to new professional’s unrealistic expectations as “graduate school syndrome” referencing the frustration of new professionals when their professional experience and reality do not match the best practice scenarios they talked about in graduate school, giving off the appearance of rigidity or general unpreparedness (Ardoin et al., 2019). Similarly, this same research suggested SSAOs believe new professionals are seemingly unprepared for the realities of entry into the profession and advancement, particularly as they relate to salary expectations, navigating the political terrain of higher education, and performing professionalism.

Expectations of a New Generation

More generalized research on the challenges in supervising Generation Z employees revolves around a perceived difference in work values including work-life balance, a sense of meaning at work, and opportunities for growth and innovation. Research suggests this generation desires greater work-life balance, which may result in more established boundaries around work and desire for greater work flexibility. These aspirations may be leading others to erroneously view new professionals as lacking a strong work ethic. For example, a recent study that was conducted by 4 Day Week Global found that organizations who move to a four-day, 32-hour work week have positive impacts for both the employer and the employee. For the organization, the pace of production increased and on average revenue was up by 8.1%. For employees, anxiety, burnout, and stress decreased while job satisfaction, well-being, and work-life balance levels increased (4 Day Work Week Global). Being open to innovative ideas like these would be fruitful for the higher education workplace.

Additionally, research suggests that it is important for Generation Z to find meaning in their work and seek an entrepreneurial workplace environment (Chillakuri & Mahanandia, 2018). If this is lacking, Generation Z is likely to leave the organization. While some may view this behavior as simply jumping around or younger staff lacking commitment, this generation is asserting their values and their worth are more meaningful than loyalty to an organization or industry.

Moving Forward

What transpires from these divergent and opposing values is the persistent attrition of new professionals from the field of student affairs and faculty questioning how to help address the problem. How do we recruit individuals to a field that is perceived as misaligned with their work values? How do we prepare new professionals to be change agents when higher education is known to be slow to change? How do we prepare new professionals to be enthusiastic and committed to values of diversity and inclusion, when they are met with work environments that ask them to conform to outdated standards and constructs of professionalism?

While we felt it important to share what we see as the context of the problem from our viewpoint, more importantly, we want to be part of the solution moving forward. The profession of student affairs is at a critical juncture. It is our assertion that there is no single answer to this burgeoning problem; rather it is going to take collective and innovative ideas from everyone in the field to change the discourse from negative to positive. Based upon research and personal observation and reflection, what follows are considerations for how graduate preparation faculty, supervisors of emerging professionals, and senior student affairs officers can work together to create a more seamless and successful transition to the field.

The Role of Professional Preparation Programs

It is critical that faculty in graduate preparation programs help students understand the current realities of the field of student affairs. This includes preparing graduate students to become entry-level student affairs educators and teaching critical skills to ensure success when students transition into the workplace. In introductory courses, a student learning outcome should include an exploration and understanding of the roles and responsibilities that successful candidates could assume as new and early career professionals and the anticipated compensation packages. Additionally, graduate students should understand the multiple and alternative pathways for career advancement, given the value of these factors for Generation Z (Center for Generational Kinetics, 2022). Additionally, we suggest introductory courses emphasize discourse around institutional and organizational culture, so students begin to consider what might be a best fit to facilitate their personal mission alignment (Hirt, 2006). This current generation of young professionals is seeking a balance of meaning making and stability in their work. Institutions that not only promote these values, but demonstrate them in practice will be most successful in attracting top talent.

In addition to knowledge of traditional theoretical frameworks which develop understanding of student diversity, graduate preparation curricula should integrate soft and hard skills that are needed to be successful in the field. Hard skills include systems thinking, strategic planning and budgeting, assessment and evaluation, which inform a broader understanding of institutions as complex and dynamic organizations. Soft skills include navigating higher education politics and crisis, engaging effectively in campus collaboration, and becoming an effective supervisor.

Effective supervision is consistently identified both as a factor in staff retention and as something in which one is rarely formally trained.  Given these opposing notions, graduate programs should critically evaluate curriculum to ensure supervision is consistently interrogated in the classroom and through reflection on supervised experiences. Theory to practice pedagogy should inform understanding of supervision as much as it is emphasized in understanding student development. Faculty should collaborate with graduate assistant and internship supervisors to ensure proper supervision has been defined and is consistently operationalized through supervised practice experiences. These direct supervisory experiences in graduate programs are often where supervision is first learned (Holmes, 2014). Graduate assistant and internship supervisors should understand their critical role in shaping supervisory practice for the field, identifying the development of supervision skills as a standard learning outcome across all experiences, as it is the foundation of one’s professional experience.

The Role of Supervisors

Supervisors of new professionals are undoubtedly one of the most important variables in the successful transition and retention of new professionals. The challenge in our traditional hierarchy of career development and advancement is that those supervising new professionals generally have the least amount of supervision experience. Therefore, we should be intentionally invested in the development of supervisory skills beyond graduate preparation and into the first few years of professional experience. Supervisors of new professionals should consider their own training and preparation for effective supervision and prioritize this responsibility. Supervision is a skill that evolves based on scope, responsibilities, and level of supervision. Therefore, a new professional who supervised resident assistants in graduate school may need additional guidance in transitioning to the supervision of graduate students or full-time staff.

Intentional, effective, and inclusive supervision will look different at various levels, but it is still necessary at all levels (Wilson et al., 2020). Inclusive supervision and understanding the unique needs of each supervisee should mirror how we interact and work with students. In this way, supervisors who emphasize holistic development of their staff are modeling principles of inclusive supervision, which may further facilitate the development of a safe space where new professionals feel their voice is value and their individuality is acknowledged (Wilson et al., 2020). Supervisors uniquely shape the environment and experience for new professionals.

Hiring and Onboarding

Supervisors of new professionals should be equally intentional about their role as a hiring manager, and create the type of job search process, onboarding, and training for their new supervisees, that they needed or wish they had been given. In an effort to conduct a successful search, supervisors should be transparent and clearly articulate to potential candidates the institutional mission, position responsibilities, office culture, work flexibility, compensation package and benefits, as well as your expectations/style of supervision. This involves sharing opportunities for professional development and growth within the organization and the broader community to allow candidates to see themselves connecting, developing, and advancing within both.

The notion that geographic mobility is needed for advancement is a widely held belief in the profession and is often reinforced through socialization practices (i.e. career advice, graduate school preparation, national job placement conferences). These norms may be limiting to women and people of color, who may be geographically bound based on personal situations and personal values (Kodama et al., 2021; Rhoades et al., 2008). Career advancement and development should be intentionally discussed apart from “moving out and up” as a way of engaging new professionals in meaningful work and reinforcing a commitment to their professional identity (Kodama et al., 2021; Wilson, et al., 2016). Facilitating a successful search is predicated on one’s ability to recruit a diverse pool of candidates and hiring someone who can be their best self within your department. Helping candidates see their potential for success and growth through a connection to the work, the surrounding community and the institution may ensure a successful search.

A successful search process can be quickly tainted by an ill planned onboarding process, particularly for new professionals. There is often an assumption that recent graduates should be equipped to navigate a new office transition with little guidance or support and that once you have the credentials of a graduate degree, your professional preparation and training also ceases. However, never has this been more untrue. The pandemic and the lack of engagement in official office settings has created disparity in experience that has not only challenged traditional knowledge of office culture and basic practice, but has also created some resistance to traditional norms of office culture. We recommend the hiring supervisors create an onboarding schedule to assist new employees with the transition to their role, the office, and the institution. Onboarding begins at the time an offer is made and extends through a new professional’s transition. This does not occur in a morning, a day or a week. Onboarding should involve regular, ongoing feedback about job performance and opportunities for growth, emphasizing the requisite coaching and mentoring involved in supervising new professionals (Green & Davis, 2021).

During the onboarding phase, supervisors should intentionally connect new staff with campus partners and facilitate their understanding of the history of the institution, campus governance and campus culture. Conversations about culture should help new professionals navigate professionalism within that space. How is it defined?

New student affairs professionals post-COVID are looking for professional environments not only where there is greater flexibility in when and where work happens, but they are also looking to deconstruct traditional professional boundaries and notions of professional dress in an effort to facilitate greater authenticity in the workplace (Diaz et al., 2021). Largely, emerging professionals are looking for campus environments where they can show up to work as their authentic selves and feel a sense of belonging and appreciation (Reece et al., 2021). First impressions about authenticity and sense of belonging are quickly formed in the job search process and continue to develop through one’s onboarding. Perez and Haley (2021) refer to this time with new professionals as re-socialization, which can be positively and negatively shaped by supervisor practice, leading new professionals to re-evaluate their commitment to a job and the field.

The Role of Senior Leaders

Finally, as staff advance in their careers and take on greater supervision responsibility, they should reflect on whether they are curators of established culture or co-creators of a new emerging culture. Do they seek to preserve what once was or do they seek to innovate, expand, and create? Senior leadership, role modeling and intentionality of practice is equally important in helping bridge this gap, enhance retention, and change the narrative about a career in student affairs. As individuals who are in positions of power in developing culture and creating expectations, senior leaders must be re-thinking their own leadership and professional practices to re-imagine and respond to a rapidly changing field.

Evaluate hiring practices, including intentional and unintentional messaging, and department culture. In what ways are new professionals invited to be part of co-creating a new culture of student affairs on campus? How are supervisors prepared to supervise new professionals? In what ways is professional development provided and are there pathways for advancement? Are senior leaders serving as an example of intentional and sustainable practice? Critical attention to the culture of student affairs work on campus is needed. How can senior leaders provide the support and recognition that is needed to ensure the success and sustainability of their staff? How can a culture of student affairs be developed  that centers wellbeing for staff, as well as students? And finally, how can senior leaders help staff create more meaning through their work?

Conclusion

As faculty, it is our responsibility to prepare graduate students for the new realities of a career in higher education and student affairs administration, serving as a bridge to the profession. We certainly have a unique view from the bridge and understand the concerns on both sides, which often leaves us feeling a lot like middle management…preparing front line staff and communicating expectations from the top. The tension between both sides has been growing and resistance to change on either side only serves to widen the gap and create greater instability in the profession.

Our call to action here is to open the door for conversation on your campus as you consider the state of the profession.

For faculty and professional preparation programs:

  • How are you collaborating with your division of student affairs and supervisors to intentionally prepare this new generation of professionals?

For those supervising new professionals:

  • How are you intentionally supporting new professionals through the transition from graduate school and developing positive supervisory relationships?
  • What is happening at the individual, departmental, and divisional levels that may be perpetuating the negative discourse and the attrition of new professionals?
  • Where might you lean a bit more toward the middle as it pertains to new professional concerns and their hopes for establishing a career in student affairs?

Through this reframe of dialogue, we hope to re-establish a career in student affairs as one of great significance and opportunity, restoring a collaborative commitment to transforming lives through higher education. Professional preparation and the success of new professionals is a keystone in the sustainability of the profession. We are at a critical juncture in our professional history, which requires a collective effort in building a strong and sturdy bridge from graduate preparation to successful new professional.

References

American College Personnel Association & National Association of Student Personnel Administrators. (2015). ACPA/NASPA professional competency areas for student affairs educators. Washington, DC: Authors.

ACPA (2022). Report on 21st century employment in higher education. American College Personnel Association.

Ardoin, S., Crandall, R. E., & Shinn, J. (2019). Senior student affairs officers’ perspectives on professional preparation in student affairs programs. Journal of Student Affairs Research and Practice, 56(4), 379-393.

Chillakuri, B., & Mahanandia, R. (2018). Generation Z entering the workforce: The need for sustainable strategies in maximizing their talent. Human Resource Management International Digest, 26(4), 34-38. doi:https://doi.org/10.1108/HRMID-01-2018-0006

De Clercq, D., & Belausteguigoitia, I. (2020). Disappointed but still dedicated: when and why career dissatisfied employees might still go beyond the call of duty. Personnel Review.

Díaz, H., Wilson, A. & Brown, L. (2021). Reconstructing professionalism post-COVID: New professional’s hope for the future of student affairs. 18(4). ACPA Developments.

Green, M. V., & Davis, T. J. (2021). A student affairs imperative: Articulating and mitigating supervisory tensions. New Directions for Student Services, 2021, 41– 51. https://doi.org/10.1002/ss.20395

Harter, J. (2022, September 6). Is quiet quitting real? Gallup. https://www.gallup.com/workplace/398306/quiet-quitting-real.aspx

Hirt, J. B. (2006). Where you work matters: Student affairs administration at different types of institutions. University Press of America.

Holmes, A. C. (2014). Experiences of supervision skill development among new professionals in student affairs (Doctoral dissertation, Iowa State University).

Kodama, C. M., Narui, M., & Walterbusch, T. (2021). “Just over here floating around”: Geographically bound professionals in student affairs. Journal of Student Affairs Research and Practice, 58(5), 532-545.

NASPA (2022). The compass report: Charting the future of student affairs. NASPA Student Affairs Administrators in Higher Education. https://naspa.org/about/future-of-student-affairs-report/the-compass-report-charting-the-future-of-student-affairs

Reece, B. J., DeVore, E. N., Porcaro, G., & Tran, V. T. (2021). From fit to belonging: New dialogues on the student affairs job search In Reece, B. J., DeVore, E. N., Porcaro, G., & Tran, V. T. (Eds.). Debunking the myth of job fit in higher education and student affairs. (pp. 1 – 18) Stylus Publishing, LLC.

Rhoades, G., Kiyama, J. M., McCormick, R., & Quiroz, M. (2008). Local cosmopolitans and cosmopolitan locals: New models of professionals in the academy. The review of higher education, 31(2), 209-235.

Schor, Juliet B., Wen Fan, Orla Kelly, Guolin Gu, Tatiana Bezdenezhnykh, Niamh Bridson-Hubbard, 2022, “The Four Day Week: Assessing Global Trials of Reduced Work Time with No Reduction in Pay,” Four Day Week Global, Auckland, NZ.

The Center for Generational Kinetics. (2022). Gen Z as employees and workforce trendsetters: Understanding, recruiting, retaining, and developing Gen Z at work. The Center for Generational Kinetics. https://genhq.com/generation-z-workforce-research-2021-2022/

Wilson, A. B., McCallum, C. M., & Shupp, M. R. (2020). Inclusive supervision in student affairs: A model for professional practice. Routledge.

Wilson, M.E., Liddell, D.L., Hirschy, A.S., & Pasquesi, K. (2016). Professional identity, career commitment, and career entrenchment of midlevel student affairs professionals. Journal of College Student Development, 57(5), 557-572. doi:10.1353/csd.2016.0059.

About the Author

Mark Harrington (he/him) is a faculty-administrator at Canisius University where he serves as Assistant Professor and Director of the Higher Education and Student Affairs Administration program as well as AVP for Student Success. Prior to his current appointment in 2018, Mark served as a higher education and student affairs practitioner for 10 years.

Amy Wilson (she/her) is an Associate Professor and current Chair of the Higher Education Administration department at SUNY Buffalo State University. Amy has served in a faculty role for 10 years and previously as a practitioner in the areas of student leadership, student engagement, and residence life.

Boundaries Are Non-Negotiable: How to Set Your Boundaries in the Demanding Nature of Your Career in Higher Education | Mitchell

written by: MyKella Mitchell

As a higher education professional who has worked in student and academic affairs, my boundaries have shifted from job to job. Despite this, there are a few struggles that higher education professionals experience which remain the same regardless of the position. Post-COVID-19, prioritizing boundaries I have set for myself has become increasingly important. Many of my colleagues’ express feelings of increased stress, fatigue, and burnout induced by an ever-increasing workload. One could think that this stress is the nature of higher education or that burnout in our work is inevitable. This normalization of stress and burnout coupled with the COVID-19 aftershocks (which created job insecurity through layoffs and institutional closures), have caused many of my colleagues to express an inability to avoid workplace stressors.

While stress at times is unavoidable, it can be mitigated by setting boundaries. Such boundaries are imperative for employee well-being. So, the question is – how do we cope with this stress? In this article, I explore the current context and provide suggestions for addressing the overwork of higher education staff based on my own experience.

The Higher Education Work Environment

According to the College and University Professional Association for Human Resources (Bischel et al., 2022)

  • 67% of employees in higher education exceed the typical 40-hour workweek.
  • 63% of staff extend working hours assuming tasks handled by former colleagues.
  • 73% of higher education professionals work additional hours to meet responsibilities tied to positions that have been phased out.

This data corroborates the experiences of higher education professionals and amplifies the need to address issues of pressure and workplace culture related to stressors in the lives of higher education professionals. Furthermore, the National Student Affairs Administration in Higher Education’s (NASPA) new report on the field outlines current trends.

Whitford (2022) reported on the new findings from NASPA, noting that 84% of professionals in higher education who experience burnout cite stress and crisis management responsibilities as the primary source. The author incorporated the testimonial of an unnamed cabinet level professional who further stated that many are working 80-hour weeks without the compensation to match (Whitford, 2022). These insights draw more attention to the urgency of remedying these challenges in the field.

Strategies for Managing Stress

Based on this data and consistent anecdotal information from my colleagues, I encourage professionals to practice setting and enforcing boundaries. Good boundary practices support self-preservation and burnout prevention. Ultimately, the work begins with each of us prioritizing ourselves. Setting boundaries can be difficult, but I propose the following strategies accompanied by tips for implementing each.

Set Working Hours

While professionals’ schedules may vary, this should not lead to a constant encroachment on one’s personal life or downtime to address work-related situations. Establishing a reasonable schedule based on the job and its responsibilities is essential to boundary setting. This can include, but is not limited to, blocking out time for lunch breaks, time for administrative tasks, and blocking out Friday afternoon meetings. Be sure to include business hours in the email signature and post on the office door or wherever most appropriate for the job function. Furthermore, establishing the precedent that emails and phone calls may not be returned within 24 hours, especially during holidays and busy times, can create a reduction of follow-up emails or calls bogging down communication channels.

Working Hours Tips

  • Avoid scheduling meetings during mealtimes whenever possible.
  • If working on an event outside of regular business hours, consider adjusting working hours and, if available, utilize compensatory time (comp-time).
  • Save after hours working for emails labeled as “important.”

Vacation Time

Use vacation time! It is important to rejuvenate and detach. Prior to vacation, inform your colleagues and supervisors if there is limited or no access to email and provide information and contacts for assistance on projects and duties while away. Let people know when you will return and when you will be responding to email. If there is concern that tasks will not be completed, address prior to vacation, if possible. Strategies include adjusting deadlines, assigning specific roles with the accompaniment of accountability, state clearly and explicitly what needs to be accomplished (and by whom) in an email to all affected parties, and/or generate a scheduled reminder email to be sent about these assignments.

Create an away message set for the end of day before vacation through the first day back from vacation to allow for a chance to catch up. A sample I generally use is:

Greetings,

I am currently out of the office without access to my email. I will be out of the office between [start date] through [end date] and will return on [first day in office].

If your email pertains to [insert project or task here] please contact [name] at [email]. Otherwise, I will respond to all emails upon my return.

 If you need immediate assistance, please email my immediate supervisor, [name & email].

Thank you

Additionally, ask the immediate supervisors if remote workdays are possible to reduce distractions while getting up to speed on various tasks upon your return. This is an opportunity to catch up and delegate.

Vacation Tips

  • Use vacation-time as frequently as possible whether it is for a staycation or out of town vacation.
  • If long vacations are not feasible, consider scheduling extended weekends (Thursday through Monday) multiple times throughout the year, preferably before or after a busy period.
  • If working in a position that provides comp days, USE THEM. Take off on a random Friday or Monday to recharge and relax.

Say “No”

“No” is an important word. If you are feeling overwhelmed, uncomfortable, or asked to execute something outside of the job description, “no” is an accurate and important response. In certain situations, you cannot refuse to perform a task, but it is critical not to assume an assignment’s importance unless it has been explicitly communicated as a requirement.  In those instances, have conversations about expectations complemented by what you can offer to the project. This can help everyone involved be more comfortable and provides a chance for compromise. It is also acceptable to assess the request. Afterwards, provide a clear explanation for why the request is not acceptable or conditionally acceptable. It’s essential to recognize your boundaries, and while some colleagues and supervisors may not appreciate it, most will respect your discomfort with the request.

Tips for Saying “No”

  1. When possible, list alternatives when saying “no”. For example, “I cannot assist with the day of the event, but I can help distribute tickets prior to the event or assist with returning equipment the morning after the event.”
  2. Be confident when saying “no”.
  3. Once you say no, stick to it. If you jump in to help after you have said no, you are telling others that you do not abide by your own boundaries, and they will expect you to jump in again in the future.

Candid Conversations

As you begin to set your boundaries, share your rationale to ensure management understands. This proactive approach helps prevent the delegation of tasks from upper management and colleagues while minimizing the overstepping of boundaries. As these boundaries become established, there will be a decrease in requests for assistance with tasks that fall outside of these established boundaries and your role.

Boundaries apply to students as well. Start at the beginning by managing student expectations. Tell them what you are and are not able or willing to do in your work with them. What you do from the beginning sets a precedent for the rest of your work with individual students and student organizations.

Tips for Having Candid Conversations

  • Prepare in advance for conversations about your boundaries. Write down bullet points and articulate your thoughts.
  • Be respectful and professional throughout candid conversations while communicating your boundaries.
  • Document these conversations. This can be as simple as a follow up email recapping what you discussed.
  • Reengage with your supervisor when receiving task related requests to ensure it is in line with the department, job, and your boundaries.

Conclusion

In general, the information in this article can assist you in establishing and enforcing boundaries. As a young professional, I initially struggled with job insecurity upon returning to my home state, leading me to become an overly conscientious employee, striving for a 12-hour email response time and accepting additional tasks without hesitation. This unrelenting pursuit of productivity became the new normal for me and my colleagues, concealing the imminent threat of burnout. My non-work friends could not conceptualize the unique demands of higher education and its distinctness from the private sector. For years, my life revolved around work, homework, defending my lack of boundaries, working beyond the clock, and neglecting my family and friends, despite their proximity. However, the onset of the COVID-19 pushed me into a remote work situation, further corroding boundaries due to a shared bedroom-home office setup and increased workload to compensate for laid-off colleagues. It was during a conversation while waiting for a COVID vaccine that a colleague made me realize the deplorability of my work habits, as I continued to answer work emails on a day off meant for self-care. This moment marked the beginning of my journey to establish healthier boundaries, which has evolved over time in various positions throughout my career, culminating in the recommendations outlined above. I understand that each situation is different – institutionally, in terms of personnel, with various supervisors. There may be some of my recommendations that might not work in your current workplace. Additionally, there might be other strategies not listed here that could be useful. The important thing is to take steps to take care of yourself.

At first glance, you might not feel that these tips will change your current workplace environment and personal stress. But after closer inspection and utilization, you will see these tips may slowly reduce burnout over time. Ultimately, your mental health is at stake, and you are at risk of burnout. These are areas that are critical for boundary setting. In other words, as professionals, we must move forward in our careers by developing a practice of setting and enforcing boundaries. This practice can ease workplace stressors. In the eloquent words of Robert Frost from his poem “Mending Wall,” “good fences make good neighbors” (p.26). Establishing boundaries in life can prevent problems. Embracing these principles can lead to a more balanced and fulfilling professional journey and, ultimately, a more transparent and collaborative work experience.

References

Bichsel, J., Fuesting, M., Schneider, J., & Tubbs, D., (2022, July). The CUPA-HR 2022 higher education employee retention survey: Initial results. CUPA-HR.                 https://www.cupahr.org/surveys/research-briefs/higher-ed-employee-retention-survey-   findings-july-2022

Frost, R., Parini, J., & Paraskevas, M. (2017). Robert Frost. Lake Forest, CA, MoonDance.

Whitford, E. (2022, March). Student Affairs Staff Quit Because of Burnout, Low Pay. Inside Higher Ed.

About the Author

MyKella Mitchell (They/Them) serves as the Manager of Equity, Diversity, and Inclusion, Outreach, Events & Communication at Princeton University, all while pursuing their Ed.D. in Policy, Planning, and Administration at West Chester University. With over six years of dedicated experience in higher education, MyKella frequently mentors emerging professionals and current students, helping them navigate advocacy, boundary setting, and general advising within the field. Beyond their work and studies, MyKella finds joy in watching the Philadelphia Phillies, exploring new culinary delights in Philadelphia, and dispelling misconceptions that locals’ cheesesteak favorites are Pats and Genos.

Back to Basics: How the Cycle of Socialization and Liberation Can Be Used in Residential Programming and Curriculum | Samuel & Stewart

written by: Kumi Samuel & Terah J. Stewart, PhD

Introduction

As a graduate student and faculty member in a student affairs program, we both recognize the importance of theory informing practice and practice informing theory. Several scholars have emphasized the importance of theory-to-practice integration in student affairs, noting that it can lead to more intentional and reflective approaches to supporting students (Kuh, 2009; Pope & Reynolds, 2017). We also recognize that a plethora of literature can inform our work with college students as student affairs professionals. Incorporating theoretical frameworks into student affairs practice can improve student outcomes (Schuh & Gansemer-Topf, 2010). After engaging in a project for an equity, diversity, and inclusion course, we discussed the importance of going back to basics or social justice foundations, as it were. Samuel decided to use the cycle of socialization and liberation to frame his work with resident advisors within a residence hall context and, by extension, their residents when considering ways to improve hall programming and events. In this article, we briefly outline the cycles and their components; then, we discuss the way (author 1) advanced the framework within his work and how the lessons he learned can, in turn, inform future scholarship and theory (theory to practice to theory). We will conclude with a few discussion questions and personal reflections.

The Cycles of Socialization and Liberation

According to Harro’s (2000) theory of socialization, individuals undergo various stages of institutional socialization throughout their lives. Social structures and power dynamics influence these phases, altering people’s perceptions of their identity and agency (Harro, 2000). The cycle begins when we are born into the world. Parents, relatives, and teachers tend to be the first parties to socialize a person, and then socialization occurs institutionally and culturally through schools, churches, language, and media (Harro, 2010). These socializations are enforced with reward and punishment, which can result in dissonance, anger, and guilt (Harro, 2000).

For example, a young person born and assigned female at birth may be socialized and disciplined into girlhood first at home by the family because it is the first mode of socialization. The family tells them to wear pink and play with dolls. In my (author’s) experience growing up, girls are socialized toward careers in social sciences and the liberal arts, while their fellow boys are socialized to be scientists, engineers, and mathematicians. Eccles & Wang (2016) reported that gender divide is still very persistent in many areas, most prominently participation in science, technology, engineering, and math (STEM) fields, as there are many barriers for women who enter these STEM fields. As individuals are socialized through systems like the family, church, and school, one must consciously decide to disrupt and break away from these socializations (Harro, 2000). Individuals finally take action by education, interrupting systems of oppression, asking questions, doing nothing and not causing any change in our lives, or socially and continuously fulfilling the status quo of our socialization.

Similarly, as propounded by Harro (2000), the theory of liberation runs counter to the cycle of socialization and catapults people to empowerment by encouraging them to disrupt systems of socialization and be liberated. As people come to a critical understanding of oppression and their roles in this systemic phenomenon, they seek new paths for creating social change and taking themselves toward empowerment or Liberation (Harro, 2000). The model of liberation consists of seven stages. Waking up, Getting ready, Reaching out, Building community, Coalescing stage, Creating change, and Maintaining. The characteristics that make up the core of the Cycle of Liberation are what hold it together. These characteristics include self-love, care, hope, joy, support, and security.

Incorporating The Theory in a Residential Context

Hall directors can create a sense of collective action and empowerment among residents by supporting resident assistants (RAs) to plan hall and house events that address oppressive issues and promote equity within the residence hall community. In considering Harro’s (2000) model of liberation, I (author 1) was enthused by the reaching out stage as an assistant hall director. I noticed that RAs typically plan programs and events that do not prioritize students with minoritized identities. From my observation, most students with these identities were absent from these programs and events. I saw the need to bridge this gap and make these students part of the programs, encouraging my RAs to contact students from minoritized identities who were left out of hall events and solicit ideas for events that would bring them on board to socialize, share their experiences with other students, and create an inclusive community.

This plan yielded positive results as many marginalized students provided brilliant ideas that were later modified into house events. Many of the formerly excluded students now attend house programs and events based on their ideas, have conversations, and share their experiences in all of these programs. This has created a supportive community that acknowledges the different identities and appreciates their presence. As noted in the theory of liberation, this is how reaching out might look, and this is why I believe it contributed to the success of the programs that included minoritized students who had their ideas generated into these programs because it focused on issues of interest to the students.

Another stage of the model I have put into practice is Coalescing, which I practice through educating others. We achieve Coalescing by organizing, planning, educating, and motivating members of the uninvolved public (Harro, 2000). Through education, we can explore our identities and support others to explore and understand their identities. This process helps us understand how systems of oppression and dominance are interwoven with through socialization. Additionally, Coalescing teaches us how to consciously disrupt these socializations.

To educate and motivate the RA staff to make conscious efforts to disrupt their socializations, I presented topics like Identity Matters, Implicit Bias, and Socialization Through Multinational Perspectives for RAs and hall directors. These presentations provided opportunities for staff to engage in discussions about their identities and socialization and learn about the experiences of diverse groups on the staff. This has been very helpful to staff in unpacking their socialization, dominant, and non-dominant identities, as they are now conscious about program planning and how to include people of minoritized identities to engage in conversations and change the stereotypes others have about them. I have also observed their enthusiasm to learn more about diverse groups to break away from their preconceived notions and biases about other identities. Some RAs are now curious about the cultural diversity of their houses. They are open and approach me with questions on how to reach out and build inclusive communities, which we process together and implement in their programs.

Implications and Application

Harro’s (2000) theory of Socialization and Liberation proposes that individuals must undergo a process of critical reflection and action to overcome oppression and achieve Liberation (Harro, 2000). Within the housing/residence life context, these theories suggest that hall directors create opportunities for students to reflect critically and be empowered to challenge systemic oppression. These opportunities should be well-facilitated to foster effective liberation through adequate reflection and conscious critical analysis of their socialization, experiences, and unfair systems of oppression.

Housing professionals and other practitioners can apply Harro’s (2000) liberation theory by including critical consciousness activities in their programs and meetings through counternarratives, motivating staff to ask thought-provoking questions, and encouraging students to think critically about social issues and how they relate to their own experiences. This will help staff understand and implement inclusive techniques for transformational change. Hall directors, for example, can establish spaces for students to talk and reflect on issues of power, privilege, and oppression and encourage them to devise approaches for resisting these structures of oppression (Adams et al., 2022). Designing programs and initiatives that reflect critical concepts in each stage would be a great start, similar to how the author leveraged reaching out and coalescing to think about their work within the department and with students and staff.

Conclusion

While we focus on Harro’s (2000) theory of Socialization and Liberation, our goal is to highlight the importance of critical reflection and action in challenging systems of oppression. Theory can help us advance critical equity and justice work within student affairs. In current contexts where assaults on diversity, equity, and inclusion on local, state, and national levels are commonplace, now is the time to be ever vigilant about the way theory can inform practice and, in fact, give practitioners and scholars framing to understand the current moment we find ourselves in. Social justice foundations such as Harro’s theories are but one example. We hope that scholars and practitioners (and scholar-practitioners) can work together in ways similar to how we have to advance the work of equity and justice in student affairs. While there are voluminous pieces of research, scholarship, theories, and framework, consider going back to basics; there is still so much they have to offer.

Reflection Questions

  1. When considering ‘the basics’ of social justice education, what other theories and frameworks might practitioners return to when trying to advance social justice and inclusion in their work?
  2. What are the implications of embracing the cycle of liberation for promoting inclusion and empowerment within residential hall environments?
  3. What are the potential challenges and opportunities associated with incorporating the cycle of socialization and liberation into the curriculum of residence life programs?

References

Adams, M., Bell, L. A., Goodman, D. J., Shlasko, D., Briggs, R. R., & Pacheco, R. (Eds.). (2022). Teaching for diversity and social justice. Taylor & Francis.

Eccles, J.S. & Wang, M.T.(2016). What motivates females and males to pursue careers in mathematics and science? International Journal of Behavioral Development,40,100–106. doi:0.1177/0165025415616201

Harro, B. (2000a). The cycle of liberation. In M. Adams, W. Blumenfield, R. Castaneda, H. Hackman, M. Peters, & X. Zúñiga (Eds.), Readings for diversity and social justice (pp. 463–469). New York, NY: Routledge.

Harro, B. (2000b). The cycle of socialization. In M. Adams, W. Blumenfield, R. Castaneda, H. Hackman, M. Peters, & X. Zúñiga (Eds.), Readings for diversity and social justice (pp. 16-21). New York, NY: Routledge.

Kuh, G. D. (2009). What Student Affairs Professionals Need to Know About Student Engagement. Journal of College Student Development, 50(6), 683–706. https://doi.org/10.1353/csd.0.0099

Pope, R. L., & Reynolds, A. L. (2017). Multidimensional identity model revisited: Implications for Student Affairs. New Directions for Student Services, 2017(157), 15–24. https://doi.org/10.1002/ss.20205

Schuh, J. H., & Gansemer-Topf, A. M. (2010). The role of student affairs in student learning assessment. NILOA Occasional Paper, 7, 1-14.

About the Authors

Kumi Samuel (he/him) is a second-year international student in Iowa State University’s master’s program in student affairs. His academic and professional careers have been devoted to pursuing his passion for assisting students to succeed academically and professionally. In 2020, he graduated with a Bachelor of Education from the University of Cape Coast (Ghana). He works as an assistant hall director in the Department of Residence at Iowa State University as a graduate assistant right now. Kumi Samuel is eager to pursue a doctorate program, he is interested in studying the experiences of international men of color faculty and staff in higher education to fulfill his dream of becoming a faculty member in higher education. He is dedicated to becoming a lifelong learner in higher education and is ready to grow personally and professionally.

Terah J. Stewart, PhD (he/him) is an assistant professor of higher education and student affairs at Iowa State University. His research and writing focus on people, populations, and ideas that are hypermarginalized and/or have stigmatized identities including: college students engaged in sex work, fat students on campus, identity-based student activism. He also does conceptual and empirical work on antiblackness in non-black communities of color. His work often centers critical disruptive onto-epistemological frameworks and theories to destabilize dominant ways of knowing and being; including Black/endarkened feminist, womanist, and afropessimist perspectives. His research and writing has appeared in Action Research, Journal of Diversity in Higher Education, Journal of Student Affairs Research and Practice, Journal Committed to Scholarship on Race and Ethnicity, and the Journal of College Student Development. Dr. Stewart is the co-author of Identity-Based Student Activism: Power and Oppression on College Campuses (2020, Routledge); and author of Sex Work on Campus (2022, Routledge).